Outreach Worker

JOB SUMMARY

St. John's will provide HIV prevention services for transgender individuals in South L.A. through its Community to Clinic program. The Outreach Coordinator is responsible for outreach and promotion of assigned program deliverables and community/patient engagement activities for relevant areas and will develop relationships with Transgender service provider organizations in and around South L.A. and establish to conduct outreach and in reach services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs a combination, but not necessarily all, of the following duties:

• Initiate outreach to target population using telephone, mail, community visits, zoom and other approved avenues of engagement;
• Working knowledge of HIV, PrEP, and PEP
• Continuing education on HIV advances and protocols
• Establish and develop working relationships with clients and allied organizations;
• Provide comprehensive education and information through street outreach, health fairs, school relationships, community events, and other approved activities;
• Attend regularly-scheduled and impromptu meetings and maintain communication with program team members and supervisor;
• Assist in the production of required weekly, monthly, and/or quarterly data collection reports;
• Maintain outreach activity calendars and logs according to program standards;
• Assist with program evaluations and updates to assigned program and services;
• Attend appropriate community resource meetings and trainings, as assigned;
• Work in collaboration with other departments when required;
• Create, edit, and reproduce outreach materials;
• Conduct classes, trainings, and meetings in the community, as requested; and
• Prepare meeting packets, send out meeting notices and prepare minutes.
• Compose correspondence.
• Assist with collecting information for and completing program reports.
• Create and maintain program files and records.
• Attend program related meetings for or in place of Program Director.
• Perform other duties as directed by Transgender Health Program Director.

Responsibility to Team - actively support assigned team/department by participating in and supporting all team/departmental initiatives, proactively communicating with supervision, meeting assigned goals and objectives, and committing to embracing process improvement initiatives.

Responsibility to Organization - actively support SJCH by consistently meeting St. John's Mission, Vision, and Values; modeling positive interactions with patients, staff, and community; keeping informed of internal (e.g., policies and procedures) and external (e.g., legal or political matters) which may affect business.

Additional Duties - as assigned.

For Grant Funded Positions - if position is grant funded, grant specific duties which may be in addition to the above are attached with employee attestation herewith.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• A minimum of 2 years' experience working with transgender individuals in a social service agency or health center setting.
• High School diploma or equivalent, Bachelors preferred.
• Ability to work effectively with a multi-disciplinary team.
• Excellent facilitation, written and verbal communication skills.
• Transgender-affirming and knowledgeable about the population of focus.
• Comfortable initiating internal/external outreach and program coordination activities.
• Strong interpersonal and communication skills.
• Excellent time management and organizational skills.
• Ability to multi-task and work effectively in a time-sensitive environment.
• Demonstrate ability to anticipate needs and solve problems, prioritize conflicting demands, follow up on tasks and meet deadlines with minimal supervision. Excellent word processing skills with MS Word, Excel, Internet Explorer and Outlook; ability to create programmatic materials.