Outside Sales Representative - Millwork & Interior Doors

Position Summary

We are seeking a motivated and experienced Outside Sales Representative to grow sales of millwork, interior doors, and related building products to multifamily builders, developers, general contractors, purchasing groups, and construction professionals.

The ideal candidate is a relationship-driven sales professional who understands the multifamily construction industry and can develop new business while maintaining strong relationships with existing customers. This position requires a strong understanding of construction schedules, project specifications, takeoffs, pricing, bids, purchasing processes, and the ability to manage projects from initial opportunity through delivery.

The Outside Sales Representative will be responsible for developing a strong pipeline of multifamily projects, identifying decision-makers, securing specifications and bids, negotiating pricing, and growing the company's market share.

Key Responsibilities

Sales & Business Development

• Develop and maintain relationships with multifamily builders, developers, general contractors, purchasing managers, project managers, architects, designers, and other construction professionals.

• Identify and pursue new multifamily construction opportunities within the assigned territory.

• Generate leads through networking, prospecting, referrals, job-site visits, industry events, and existing customer relationships.

• Develop a consistent pipeline of current and upcoming multifamily projects.

• Schedule and conduct customer meetings, presentations, product demonstrations, and job-site visits.

• Present the company's millwork, interior door, and related product offerings.

• Develop relationships with key decision-makers and become a trusted resource for customers.

• Maintain regular contact with customers throughout the sales cycle.

Project & Bid Development

• Identify multifamily projects during the planning, bidding, and construction phases.

• Review project plans, specifications, schedules, and finish requirements.

• Coordinate with estimating and inside sales teams to prepare accurate and competitive proposals.

• Work with customers to identify product requirements, quantities, finishes, hardware, and other project specifications.

• Follow up on bids and actively pursue opportunities to convert estimates into awarded business.

• Track project status from bid through award, purchasing, production, and delivery.

• Identify potential changes, upgrades, substitutions, and additional sales opportunities.

Account Management

• Maintain and grow existing customer accounts.

• Develop strategic account plans for key builders and contractors.

• Monitor customer satisfaction and proactively resolve issues.

• Coordinate with operations, purchasing, estimating, production, and delivery teams to ensure customer expectations are met.

• Maintain accurate records of customer activity, opportunities, quotes, and projects within the company's CRM system.

• Identify opportunities to increase sales volume and expand product offerings within existing accounts.

Territory Development

• Develop and execute a territory sales plan focused on multifamily construction.

• Research builders, developers, contractors, and upcoming projects.

• Maintain an active prospect list and regularly update pipeline forecasts.

• Monitor market conditions, competitor activity, pricing, and customer trends.

• Attend builder association meetings, trade shows, networking events, and other industry functions.

• Establish relationships with purchasing departments and regional/national builder organizations where applicable.

Customer & Job-Site Support

• Conduct regular job-site visits to understand project progress and customer needs.

• Coordinate with customers regarding delivery schedules, material requirements, and project changes.

• Assist in resolving product, installation, delivery, or service issues.

• Work closely with internal teams to communicate customer requirements and project timelines.

• Ensure customers receive timely communication throughout the project lifecycle.

Qualifications

• 3+ years of outside sales experience, preferably in building materials, millwork, doors, windows, construction products, or a related industry.

• Experience selling to multifamily builders, developers, general contractors, or construction purchasing organizations strongly preferred.

• Existing relationships within the multifamily construction industry are a strong plus.

• Understanding of construction plans, specifications, schedules, and project purchasing processes.

• Ability to read and understand architectural drawings and construction documents preferred.

• Strong prospecting, networking, presentation, negotiation, and closing skills.

• Excellent verbal and written communication skills.

• Strong organizational and time-management abilities.

• Ability to manage multiple projects and customer relationships simultaneously.

• Proficiency with CRM systems, Microsoft Office, email, and other sales tools.

• Valid driver's license and reliable transportation.

• Willingness to travel regularly throughout the assigned territory.

Preferred Industry Experience

Experience with any of the following is highly desirable:

• Interior doors and door units

• Architectural millwork

• Trim and molding