Outside Sales Representative (3876)

About Us

IRONCLAD powered by Mersino is a national provider of liquid storage, dewatering, and environmental rental solutions serving the energy, industrial, petrochemical, and construction markets. Formed through the merger of Ironclad Environmental and Mersino Dewatering, the combined company operates a multi-branch network across Texas, Louisiana, California, the Upper Midwest, and other key industrial regions, delivering rental fleet, engineered water management, and liquid containment solutions to customers who depend on uptime, safety, and technical expertise.

About the Role

The Outside Sales Representative (OSR) drives business development within the assigned territory; to serve as a representative of the company, ultimately acting as our clients' agents ensuring they receive premium products with a high degree of customer satisfaction in a manner that is profitable for the company.

The OSR owns the outcome of every single job/project/rental, including finding the opportunities, quoting the job, procuring an order, coordinating the logistical details the project requires, ensuring quality workmanship by our crews in a productive fashion, resulting in profitable execution when meeting clients' needs.

The OSR assists with strategic planning, competitor analysis, market analysis, and event planning. The OSR is always responsible for prompt attention and response to customer inquiries, needs, and desires within their assigned territory.

Territory: This position is based out of our Indianapolis branch, covering a territory from just north of Indianapolis up to Lake Michigan.

What You'll Do

• Develop the skills and product/service offerings knowledge necessary to become a technical expert in our business
• Respond immediately to customer phone calls, emails, questions, issues, and concerns
• Prepare and submit to the SM a weekly schedule detailing their plan of attack for the next week
• Submit reports detailing each call that is made to prospective customers via the CRM
• Regularly maintain the CRM to ensure quality information is entered and that proper follow up / follow through occurs in a timely fashion
• Scour their territory for all leads, staying on top of the bid spec market, cold calling new prospects, and maintaining long-time clients
• Attend pre-bids, meets with prospective clients at their office to review jobs, visit job sites prior to bidding, etc.
• Immediately respond to customers when they have an issue with an active project by dealing with the challenges head-on and bringing the right resources to the forefront as required
• Research, obtain, organize, analyze and report sales/marketing data for their respective territory
• Assist in identification and development of customer base
• Develop comprehensive business plans for meeting objectives at the beginning of each quarter
• Plan and coordinate special events
• Attend industry functions to help promote the image and recognition of the company within the branch territory
• Ensure that safety programs are adhered to on all projects
• Secure change orders for any work that falls outside of the original scope of work as required, utilizing company resources as necessary
• Complete the sales cycle by assisting in the collection process to ensure outstanding receivables are collected
• Plan and execute ongoing strategic and operational sales planning and management activities
• Prepare regular and periodic reports detailing performance of assigned territory and accounts
• Prepare and submit quotations and reports to senior management and customer representatives
• Evaluate financial and sales management data and prepare relevant analyses and reports
• Prepare invoices, financial reports, sales reports and analyses in support of territorial goals and

What You'll Bring

Required Qualifications

• Associate's degree in related field or equivalent experience
• Experience in dewatering, pumps, construction equipment rental, and managing construction projects
• Bypass pump experience is a plus
• Planning and organizational skills in handling multiple projects
• Proficient in PC software applications
• Ability to work effectively with others
• Ability to read schematics, blueprints, and/or technical manuals
• Knowledge of budgeting, cost estimating and bidding procedures
• Skills in workflow analysis and management
• Knowledge of contract documents and specifications
• Use assigned computers, equipment and software in performance of all assigned duties

Expectations

• A professional demeanor
• Excellent written and verbal communication skills
• The ability to work under pressure to meet deadlines
• Ability to work flexible schedule to meet job requirements
• Ability to travel
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward

Equal Employment Opportunity

Ironclad Powered by Mersino is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment and to making employment decisions based on qualifications, performance, business needs, and other legitimate factors.