Outside Sales Representative

Job Summary:

The Outside Sales Representative will identify, develop, and close new business opportunities for our online document management solutions. This position will have a strong background in B2B sales, excellent communication skills, and a passion for helping businesses optimize their document processes.

Duties/Responsibilities:

• Prospect, identify, and engage potential clients in various industries who would benefit from online document management solutions.

• Conduct in-person and virtual sales presentations and consultations to educate prospects on the benefits of going paperless.

• Builds and maintains a network of sources from which to identify new sales leads.

• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests our services to meet those needs.

• Demonstrates the functions and utility of services to customers based on their needs.

• Stay informed on industry trends, competitive landscape, and evolving customer needs.

• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

• Maintains communication with existing and previous customers, alerting them of new services and enhancements that may be of interest.

• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

• Provides periodic territory sales forecasts.

• Performs other duties as assigned. 

Required Skills/Abilities: 

• Excellent interpersonal and customer service skills.

• Excellent sales and negotiation skills.

• Excellent organizational skills and attention to detail.

• Strong analytical and problem-solving skills.

• Ability to function well in a high-paced and at times stressful environment.

• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor’s degree in Marketing, Sales, Business, or related field OR

• At least five years of related experience required.  

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times. 

• Must be able to travel 50% of the time.