Primary responsibility will be to visit customers within the territory at their places of business or at the job site
- Serves existing clients by identifying their current and future needs and providing general project support
- Makes visits to existing customers/accounts in the territory to promote all ISCO products and services
- Visits existing and prospective customers to help further explain ISCO's value proposition in general terms or specific to a project pricing proposal
- Works with the West team Business Manager and inside sales team to understand the scope of work required on key RFP's within the territory
- Collaborates with the West team Business Manager, Inside Sales and the Director of Sales to determine the most important customer calls, prospect calls and project site visits for the upcoming weeks
- Records all sales call activity in the Oracle CRM
- Will help to identify cost savings and value engineering ideas during the RFP process for key projects.
- Will participate in project kick-off meetings in order to understand the project scope of work and key issues to aid the customer in the field during project start-up
- Provides support and guidance for field service activities on the job site
- Will help to coordinate the solution to any customer issue with respect to rental/equipment issues on the project site.
- Responsible for understanding the full scope of work required of an ISCO technician on a job site in the territory. Will be the primary communication source to relay any special needs including safety.
- Collaborates with field service personnel performing on-site services including installation, maintenance, and repair of equipment
- Performs fusion training for customers and prospects in the territory as needed
- Possesses solid working knowledge of the HDPE product line
- May provide leadership, coaching, and/or mentoring to a subordinate group
Bachelor's degree preferred with four to six years of industrial sales experience and/or construction project management. Strong knowledge of HDPE products and related services
Reports to: Director of Sales
Competencies: Customer service skills, oral and written communication skills. Technical expertise and strong product knowledge specific of HDPE pipe, fittings, fabricated structures/products and fusion equipment. Prior project management on municipal, industrial or other related construction projects.