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Overnight Bellman

Crestview Management
  • Myrtle Beach, South Carolina
    30+ days ago

    Job Description

    Marriott Myrtle Beach Resort & Spa at Grande Dunes - Overnight Bellman/Valet
     
     
    An overnight bellman provides 24/7 Guest Service, typically working between 11pm and 7am. Key duties include retrieving/parking valet cars (arriving guests, and returning guests) late-night luggage, providing security, assisting with check-ins/check-outs, delivering items to rooms, and maintaining lobby cleanliness. This role requires high independence, stamina, and excellent customer service. 
     
    Core Responsibilities
    • Guest Assistance: Greet arriving/departing guests, assist with luggage, and provide concierge-level information regarding hotel amenities.
    • Overnight Duties: Handle late-night luggage, deliver guest requests (e.g., extra pillows), and assist with early check-outs.
    • Security & Maintenance: Monitor lobby activity for safety, secure entrance doors, and ensure the lobby area remains clean and orderly.
    • Front Desk Support: Assist the night audit team with guest needs and coordinate transportation.
    • Communication: Use two-way radios to communicate with security and the front desk. 
    Requirements & Skills
    • Physical Stamina: Must be able to lift, carry, and move heavy luggage, and stand or walk for long periods.
    • Independence: Ability to work with minimal supervision during quiet, non-traditional hours.
    • Customer Service: Strong communication and interpersonal skills to handle guest requests with tact.
    • Experience: Previous hotel experience is often preferred, but not always required
     
    We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
     
    E.O.E.
     

    Numbers & Facts

    LocationMyrtle Beach, South Carolina
    Websitehttps://www.columbiasussex.com

    Skills

    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Heavy Liftingunmatched
    • Interpersonal Skillsunmatched

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