Marriott Myrtle Beach Resort & Spa at Grande Dunes - Overnight Bellman/Valet An overnight bellman provides 24/7 Guest Service, typically working between 11pm and 7am. Key duties include retrieving/parking valet cars (arriving guests, and returning guests) late-night luggage, providing security, assisting with check-ins/check-outs, delivering items to rooms, and maintaining lobby cleanliness. This role requires high independence, stamina, and excellent customer service. Core Responsibilities - Guest Assistance: Greet arriving/departing guests, assist with luggage, and provide concierge-level information regarding hotel amenities.
- Overnight Duties: Handle late-night luggage, deliver guest requests (e.g., extra pillows), and assist with early check-outs.
- Security & Maintenance: Monitor lobby activity for safety, secure entrance doors, and ensure the lobby area remains clean and orderly.
- Front Desk Support: Assist the night audit team with guest needs and coordinate transportation.
- Communication: Use two-way radios to communicate with security and the front desk.
Requirements & Skills - Physical Stamina: Must be able to lift, carry, and move heavy luggage, and stand or walk for long periods.
- Independence: Ability to work with minimal supervision during quiet, non-traditional hours.
- Customer Service: Strong communication and interpersonal skills to handle guest requests with tact.
- Experience: Previous hotel experience is often preferred, but not always required
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts. E.O.E.
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