Overnight Customer Service Representative

PLS Financial Services

Chicago, IL

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JOB DETAILS

SKILLS

Customer Relations, Customer Support/Service, Customer Training, Federal Laws and Regulations, Point of Sale (POS) Systems, Quality Management, Quality Metrics, Resolve Customer Issues, Retail, Retail Management, Service Delivery, State Laws and Regulations, Track Customer Issues, Transaction Processing/Management

LOCATION

Chicago, IL

POSTED

Today

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures. Job Responsibilities: Providing outstanding customer service to ensure repeat business Educating our customers on our products and services Ensuring all transactions are completed in compliance with federal, state, and local regulations Following company policies and procedures Maintaining a balanced cash drawer Completing all transactions accurately, including cash handling Using our point-of-sale system to access information and process transactions Resolving customer complaints or referring complaints to the Store Manager for resolution Helping to maintain a neat and clean store environment for our customers and team ...Customer Service, Customer Service Representative, Representative, Overnight, Store Manager, Retail

About the Company

PLS Financial Services

COMPANY SIZE

500 to 999 employees

INDUSTRY

Computer/IT Services

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Overnight Customer Service Representative

PLS Financial Services

Chicago, IL

About the Company

PLS Financial Services

Resume Resources

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