Overnight Supervisor - Joppa

Overnight Supervisor - Dog Daycare & Boarding

Preferred: Dog handling experience, overnight work experience, and/or management experience

Job Summary

The Overnight Supervisor oversees all overnight operations of our dog daycare and boarding facility, ensuring the safety, health, and well-being of all dogs in our care. This role supervises staff, manages nightly tasks, and ensures company procedures are followed while working under the Resort Director.

Key Responsibilities

• Supervise overnight care for daycare, boarding, bathing, and enrichment programs
• Lead and support staff; provide coaching, feedback, and training
• Assign staff and coordinate nightly operations to ensure safe, efficient care
• Monitor dog health, behavior, feeding, and medication administration
• Maintain accurate reports (health, behavior, feeding, shift reports)
• Communicate updates and concerns with management and incoming shift leaders
• Ensure proper dog group assignments and safe handler-to-dog ratios
• Oversee facility cleanliness, safety, and inventory needs
• Respond to emergencies and coordinate veterinary care when needed
• Maintain positive relationships with team members and pet parents

Requirements

• High school diploma or GED
• 6+ months professional dog care experience preferred
• 1-2 years customer service experience
• Strong leadership, communication, and multitasking skills
• Comfortable working independently in a fast-paced environment
• Valid driver's license and reliable transportation

Schedule & Availability

• Overnight position
• Must be available weekends and holidays
• Flexible schedule required

Physical Requirements

• Ability to stand/walk for extended periods (indoors/outdoors)
• Lift 50-60 lbs regularly
• Work in varying weather conditions and a loud environment
• Perform cleaning and facility maintenance tasks