We help P&C carriers reinvent Underwriting and Claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. As a Transformation Consultant, you will be expected to be an individual contributor and /or lead of small teams inside cross-functional POD focused on reimaging how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes.
What You'll Do:
Strategy & Operating Model
Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes..
Support end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
Develop transformation roadmaps aligned to strategic business outcomes.
AI, Data & Intelligent Workflows
Support design of AI/agentic AI end-to-end processes and support enablement of those solutions.
Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.
Creative problem solving, agentic AI proficiency, Process design, business architecture, operating model design, cross-functional knowledge (claims, distribution, service, operations, product, billing)
Travel up to 80% required for this role
Numbers & Facts
Location
Seattle, WA
Skills
Artificial Intelligence (AI)unmatched
Automationunmatched
Billingunmatched
Business Architectureunmatched
Business Processesunmatched
Claims Processingunmatched
Consultingunmatched
Cross-Functionalunmatched
Data Modelingunmatched
Decision Supportunmatched
Distribution Servicesunmatched
Insuranceunmatched
Management Consultingunmatched
Operations Processesunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Team Lead/Managerunmatched
Underwritingunmatched
Willing to Travelunmatched
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