P.O.L.O. Associate

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Procurement

Job Sub Function:

Contract & Processing Services

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia

Job Description:

The P2P/P.O.L.O. Associate will manage the purchase order process and tasks associated with the PO lifecycle, on behalf of and in partnership with key sector stakeholders. The ideal candidate will be responsible for coordinating PO lifecycle activities including purchase requisition creation, routing and approval; invoicing and payments support, ensuring that PRs/POs are processed efficiently and accurately. This role requires a high degree of customer care, maintaining effective communication with internal stakeholders and suppliers. Because this role will support stakeholders in North America & Latin America, proficiency in Spanish and Portuguese MAY BE preferred.

Major Duties & Responsibilities

• Conducts the day-to-day operations of P2P/POLO responsibilities; end-to-end PO lifecycle management, Accounts Payable, procurement operations and cross-functional capabilities involvement (where required), ensuring service delivery based upon the agreed SLAs, while ensuring policy and legal compliance.
• Prioritize stakeholder management and customer service. Engage directly with stakeholders on a routine basis with a focus on high quality service delivery, to ensure transparency on all elements of PR/PO lifecycle management; confirm PR/PO details, conduct all PO lifecycle tasks, and resolve any discrepancies.
• Provide guidance and direction to internal stakeholders on contract creation, other pre-creation tasks, and any required activities to be completed prior or during the PO lifecycle management by the requestor.

Other Duties:

• Support testing and implementation of automation and AI (Artificial Intelligence) initiatives within assigned area of responsibility.
• Resolve issues related to purchase orders, such as discrepancies in pricing or services / materials delays.
• Ensure compliance with company policies, regulatory requirements, and best practices in procurement.

Required Qualifications

Required Minimum Education: Bachelor's Degree in Business Administration, Finance, Supply Chain Management, or a related field is preferred.

Required Years of Related Experience: 2-3 years previous business process / business operations experience

Required Knowledge, Skills and Abilities:

o Strong attention to detail, organizational and time management skills.

o Good communication and interpersonal skills to effectively collaborate with suppliers and internal customers with an emphasis on the customer experience.

o Ability to handle multiple tasks and prioritize effectively in a fast-paced environment, while ensuring high-quality results / positive outcomes.

o Prior experience in purchasing systems (i.e. Ariba or equivalent) is a plus.

o Fluency in English (written & oral) is required.

o Demonstrates an understanding of AI concepts and frameworks, including awareness of responsible and ethical AI practices, and has experience generating effective prompts to boost efficiency and productivity.

Preferred Qualifications

Preferred Minimum Education: Bachelor's Degree

Preferred Area of Study: Business Administration, Finance, Supply Chain Management, or a related field is preferred.

Preferred Knowledge, Skills and Abilities:

Good understanding of Accounts Payable, Payments or Sourcing and Contracting processes and Source-to-settle operations at a high level is preferred.

Proficiency in English (written and oral) and one other language for the respective region supported, may be preferred.

Key Working Relationships

• Internal: Business stakeholders/customers; Enabling J&J functions (Finance, HR, Procurement, Compliance, Legal)
• External: Suppliers

Required Skills:

Preferred Skills:

Business Behavior, Business Data Analysis, Business Process Management (BPM), Business Savvy, Category Management Strategy, Commodity Risk Management, Compliance Management, Contract Management, Critical Thinking, Data Analysis, Execution Focus, Innovation, Inquiry Handling, Negotiation, Office Administration, Process Oriented, Project Management, Report Writing, RFx Management, Risk Management, Supplier Collaboration, Vendor Selection