Job Title: P2P Coupa Implementation Specialist
Location: Cambridge, MA 02141
Work Schedule: 100% Onsite
Job Overview
We are seeking an experienced P2P Coupa Implementation Specialist to support the replacement and implementation of a procure-to-pay (P2P) platform.
Coupa has been selected as the new platform, an implementation partner is engaged, and go-live is targeted for Q1 2027, following a fifteen-week build.
The P2P Specialist will own configuration activities through go-live. Following implementation, the specialist will triage issue tickets, resolve recurring problems through configuration improvements or user training, and deliver a comprehensive, documented handover package to internal system owners.
You will work closely with the systems integrator and collaborating with Finance, Legal, and scientific research teams.
Key Responsibilities
- Coordinate and facilitate configuration workshops with stakeholders alongside the systems integrator.
- Execute and document configuration workstreams, including approval matrices, guided buying, catalogs, punch-out functionality, and supplier onboarding.
- Build and load catalog and punch-out content, prioritizing high-volume suppliers.
- Configure approval hierarchies according to approved signing matrices and thoroughly validate functionality before go-live.
- Perform data migration and validation across supplier master records, open commitments, and historical purchase orders.
- Lead User Acceptance Testing (UAT), including test script development, session execution, defect tracking, and resolution.
- Conduct dual-system reconciliation during parallel operations to prevent duplicate or missing orders.
- Manage day-to-day coordination with the systems integrator and escalate project risks internally.
- Troubleshoot post-go-live issues and deliver complete documentation and knowledge transfer to trained internal owners.
Required Qualifications and Skills
- P2P Platform Configuration: Hands-on configuration experience with modern procure-to-pay or source-to-pay platforms. Coupa experience is strongly preferred; extensive experience with SAP Ariba, Zip, or Oracle will also be considered.
- Implementation Experience: Participation in at least one complete implementation or major module go-live, with direct ownership of configuration or UAT activities.
- Procurement Processes: Working knowledge of three-way matching, tolerance thresholds, and approval hierarchy design.
- Catalog Management: Experience with catalog configuration, punch-out enablement, and supplier network onboarding.
- Data Migration and Validation: Proven ability to migrate, validate, and reconcile supplier master data, identify discrepancies, and explain variances.
- Problem-Solving and Collaboration: Ability to perform effectively in a fast-paced, high-visibility implementation environment while supporting scientific and research-focused end users.
Preferred Skills
- Strong hands-on Coupa implementation and configuration expertise.
- Experience collaborating with third-party systems integrators.
- Knowledge of procurement workflows, financial controls, and supplier management.
- Experience supporting post-go-live stabilization, issue resolution, and knowledge transfer.
- Strong stakeholder communication, documentation, and cross-functional coordination skills.