Job Title: Pain Management Scheduling Coordinator Department: Orthopaedic Associates Reports to: Christina Thompson Location: Ft. Walton Beach, FL Job Summary: We are seeking a detailed-orientated, strong team player and highly organized candidate to join our group as a Pain Management Scheduling Coordinator. You are responsible for the coordination and education of services for our patients’ receiving injections by our Pain Management Physician. You will play a vital role in patient scheduling, procedure coordination and surgery chart preparation. Key Responsibilities: - Schedule patients for interventional pain management procedures at two out-patient surgery centers and a hospital
- Verify insurances are valid, obtaining estimation of benefits and collecting coins for patient responsibility
- Verify injections have been authorized prior to procedure date
- Obtaining clearances for any medications or Cardiac Implants
- Provide patients with pre-operative instructions, procedure arrival times and post-operative appointment information
- Preparing weekly surgery charts for clinical team members and providing procedure schedule to facility
- Communicate effectively and efficiently with patients, providers, team members and facility staff
- Entering and updating patient information in the EMR system
- Maintain HIPAA compliance and patient confidentiality at all times
- Any other job duties as assigned
Required Skills & Qualifications: - Customer Service Experience
- Insurance knowledge
- Excellent oral and written communication & analytical skills
- Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
- Ability to multi-task efficiently and effectively, remain calm in busy or stressful situations and work well with minimal supervision; skill in exercising initiative, judgement, discretion and decision-making to achieve practice objectives
- Knowledge and adherence to HIPPA, Compliance and OSHA
Education & Experience: - High school diploma or equivalent
- Minimum one year of experience as a Surgery/Pain Management Coordinator
- Experience with EMR software preferred – Athena
- Experience with Microsoft applications – Word, Excel, Office 365
Benefits: - 401k
- Health/Dental/Vision Insurance
- Short-term/Long-term Disability Insurance
- Life Insurance
- Paid time off
- Uniform Reimbursement
Work Environment & Physical Requirements - Office setting – sitting for long periods of time
- Some travel may be required for training purposes
Job Type: - Full-time
- Monday – Friday
- 8 a.m. – 5 p.m., hour lunch
Salary: $19 - $21, hourly
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