Attorney, Case Management, Claims Management, Communication Skills, Customer Support/Service, Documentation, File Maintenance, Follow Through, Legal, Litigation, Mail Processing, Paralegal, Process Management, Status Reports, Time Management, Writing Skills
# Job Description
The Paralegal supports the warranty litigation team by assisting attorneys and paralegals with day-to-day management of warranty litigation claims and arbitration matters. This role helps drive consistent efficient case handling across a national portfolio including support for service of process, discovery coordination, and case documentation in partnership with internal stakeholders and outside counsel.
## Key Responsibilities
- Support management of a high-volume warranty litigation and arbitration portfolio including intake file maintenance and tracking of key dates and deadlines.
- Assist with service of process activities including coordinating with vendors, outside counsel, and maintaining proof of service documentation.
- Support discovery efforts as needed including document collection, organization, tracking responses and deadlines, and maintaining production logs.
- Draft routine pleadings, notices, and correspondence for attorney review; communicate with outside counsel regarding status, required documents, and next steps.
- Assist with case assessment activities by organizing facts, documents, and claim information, and preparing matter summaries and status reports.
- Collaborate closely with warranty litigation attorneys and other paralegals to ensure consistent processes, timely follow-up, and high-quality work product.
## Basic Qualifications
- Associates degree or higher.
- At least 3 years of prior paralegal experience in a law firm and/or in-house legal department.
## Preferred Qualifications
- Experience supporting litigation including the discovery process, document collection, organization, written discovery tracking, and deposition support.
- Paralegal certification and/or paralegal degree.
- Experience with case/claim management including maintaining accurate case files and tracking deadlines.
- Experience assisting with case assessment and preparing matter summaries and status reporting.
- Ability to draft case assessments, pleadings, and correspondence for attorney review and to communicate effectively with outside counsel.
- Task-oriented with the ability to work independently, manage priorities, and follow through with minimal supervision.
- Demonstrated ability to succeed in a fast-paced, high-volume workload environment.