Position: Certified Medical Assistant – Cross‑Trained (Front Desk & Clinical)
Schedule:Part‑Time(includes weekends; weekday shifts as needed)
Experience Required: Minimum 1 year
Language: Bilingual preferred (Spanish)
At AFC, we are committed to delivering fast, friendly, and high‑quality patient care. We are seeking a dependable CertifiedMedical Assistantwho is confident supporting both front desk operations and clinical back‑office duties. This is a cross‑trained, hybrid role where you may be scheduled in one area but must be ready to assist the other as clinic needs shift.
You will play a key role in maintaining smooth patient flow, supporting providers, and ensuring every patient receives the exceptional AFC experience we are known for.
Responsibilities
- Clinical Duties — Room patients, take vitals, perform point‑of‑care testing, assist providers, prepare exam rooms, maintain cleanliness and readiness, document accurately in EMR
- Front Desk Duties — Check‑in/out, verify insurance, collect copays, answer phones, schedule visits, provide clear and friendly communication
- Cross‑Training — Rotate between front and back office; support the opposite area when patient volume or staffing requires
- Patient Experience — Deliver warm, efficient service to every patient; bilingual Spanish preferred to support our community
- Team Support — Work collaboratively with providers, MAs, and administrative staff to maintain AFC standards and clinic flow
Qualifications
- Certified Medical Assistantwith active certification
- Minimum 1 year of experience in a medical office, urgent care, or similar setting
- Bilingual preferred (Spanish)
- Strong communication and customer‑service skills
- Ability to multitask in a fast‑paced environment
- Reliable, punctual, and comfortable working weekends
- Positive attitude and willingness to support wherever needed
Why Join AFC
- Supportive, team‑oriented environment
- Meaningful patient interaction in both clinical and administrative roles
- Consistent part‑time schedule with weekend availability
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.