Part-Time Customer Service Rep

Part-Time Customer Service Rep / Inside Sales

Norwood, MA | Part-Time | 2:00 PM – 6:00 PM

Great Hours. Great Team. Great Fit.

A great home service electrical company that is a 4.9-star-rated and family-run is growing! They are looking for a friendly, motivated Customer Service Representative to join our office team in a part-time role that works perfectly for parents, students, or anyone looking for a consistent afternoon schedule.

What’s In It for You

• Flexible afternoon hours (2:00 PM – 6:00 PM) — perfect for working around family or other commitments

• Competitive hourly pay

• Friendly, supportive team environment

• Work for a highly rated, community-focused company

• Opportunity to grow with the business

What You'll Do

• Answer incoming calls and assist customers with scheduling and inquiries

• Book appointments and update the scheduling system

• Follow up with leads and past customers to generate bookings

• Deliver a warm, professional experience on every interaction

• Support the office team with administrative tasks as needed

What We're Looking For

• Friendly, positive phone presence and strong communication skills

• Organized and detail-oriented

• Comfortable working with computers and scheduling software

• Reliable and punctual

• Prior customer service or inside sales experience is a plus

Sound Like a Good Fit?

Apply today — we’d love to meet you!

Equal Opportunity Employer.