Job Description
Part-Time Customer Service Representative
Location: Aurora, CO 80011
Pay: $20-24/hr
Shift: 9:30 AM - 1:30 PM
Job Type: Temp to Hire
Experience: 6 months of Customer Service experience
Part-Time Customer Service Representative Responsibilities:
- Serve as the primary point of contact for assigned customers, consistently delivering excellent service.
- Respond promptly to customer queries and complaints, providing client-focused solutions.
- Proactively manage the full customer order process, including order intake, confirmation, and analysis to ensure optimal shipping, and keep customers informed of changes.
- Coordinate with the manufacturing team for order fulfillment and follow up regularly after sales to ensure satisfaction.
- Identify and develop new business opportunities with existing clients, including follow-up on quotes, upselling, and cross-selling to meet sales quotas.
- Manage administrative tasks such as generating RMAs, processing Requests for Credit, handling monthly reports, and completing NAFTA certificates.
- Maintain comprehensive knowledge of all product lines and processes.
- Identify opportunities to streamline and improve customer-related workflow and systems.
Part-Time Customer Service Representative Requirements:
- Minimum of three years of experience in a customer-focused office environment with daily direct customer interaction; Inside Sales experience preferred.
- Excellent written and verbal communication, negotiation, and organizational skills.
- Strong critical thinking, problem-solving ability, and keen attention to detail.
- Proficiency in computer skills, including MS Word, Excel, and Outlook, and experience utilizing an ERP system (Syspro preferred).
- High school diploma or GED required; some college preferred
Benefits of working with PrideStaff:
- Medical, Rx, and Wellness Benefits
- Dental and Vision Plan Options
- Short-term Disability
- 401(k) Retirement Plan
- Holiday Pay
- Sick Pay
Interested in this position? Submit an application so our recruiters can review your qualifications! Resumes are required.
If you don't have a resume, sites like Indeed & ZipRecruiter have free resume-creation tools. If you need direction to other resources or have questions about the job, give us a call at 720-420-9389
PrideStaff Company Overview
PrideStaff wants you to Succeed! We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.
Compensation / Pay Rate (Up to): $20.00 - $24.00 Per Hour
All compensation and pay rates are dependent upon skills and experience. PrideStaff is an equal opportunity employer.
Numbers & Facts
| Location | Aurora, CO |
| Industry | Business Services - Other |
| Salary | $20–$24 Per Hour |
| Company Size | 50 to 99 employees |
| Website | https://www.pridestaff.com/ |
About Company
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.
Skills
- Administrative Skillsunmatched
- Analysis Skillsunmatched
- Business Developmentunmatched
- Computer Skillsunmatched
- Credit Processingunmatched
- Cross-Sellingunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Dental Insuranceunmatched
- Detail Orientedunmatched
- ERP (Enterprise Resource Planning)unmatched
- High School Diplomaunmatched
- Inside Salesunmatched
- Manufacturingunmatched
- Meet Sales Quotaunmatched
- Microsoft Excelunmatched
- Microsoft Outlookunmatched
- Microsoft Wordunmatched
- Negotiation Skillsunmatched
- Order/Customer Fulfillmentunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Salesunmatched
- Service Deliveryunmatched
- Up-Sellingunmatched
- Vision Planunmatched
- Writing Skillsunmatched
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