Part-Time Event Manager

Department: Facilities & Campus Operations

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Location: Arlington, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Position:

The Office of Events Management at George Mason University's Mason Square (Arlington) campus is ready to hire (as in immediately) a Part-Time Event Manager. Be part of a team of professionals who assist with the successful support and execution of conferences and events at the Mason Square Campus (Arlington). George Mason University has a strong institutional commitment to the achievement of all-inclusive diversity among its students, faculty, and staff, and strongly encourages candidates to apply who will support this commitment.

Wait, there's more. We offer some benefits to part-time employees. These benefits include tuition assistance, ability to contribute to a supplemental retirement plan, participation in the Staff Senate and wonderful discounts!

Responsibilities:

The Part-Time Event Manager will be responsible for the successful coordination and management of conferences, events, and other activities held at Mason Square (Arlington).

Additional responsibilities include:

• Serves as the primary venue representative for clients throughout the full event lifecycle, providing expert guidance from initial planning through execution;
• Conducts site visits with prospective clients, advising on venue suitability, available services, and event possibilities;
• Supports clients in identifying event needs and translating them into detailed logistical plans, including room layouts, audiovisual requirements, parking, security, and catering;
• Provides clear and comprehensive logistical guidance to internal and external clients, including cost estimates and information on support services and university policies;
• Coordinates with internal partners-A/V services, facilities, security, parking, catering, and others-to ensure all event requirements are successfully communicated and executed;
• Maintains accurate documentation and updates event management systems with client information, event notes, timelines, and final arrangements;
• Provides on-site event support as needed, ensuring smooth operations, issue resolution, and exceptional client experience;
• Monitors event plans, and requests to ensure alignment with university policies and guidelines;
• Troubleshoots challenges as they arise, offering a solution-focused approach to maintain seamless event operations;
• Represents the campus with professionalism, discretion, and a strong client-service orientation at all times;
• Works with an incredible team, including the Senior Event Manager and Audio-Visual Manager to ensure event Audio-Visual needs are understood and communicated to support staff;
• Assists in developing and improving event planning processes to enhance efficiency and client experience;
• Fosters long term client relationships, ensuring repeat engagement through exceptional service, proactive communication, and a deep understanding of client goals and expectations; and
• Responds with appropriate urgency, flexibility, courtesy, and good judgment to meet customer needs and resolve issues.

Required Qualifications:

• Must be a high school graduate;
• Possess outstanding verbal and interpersonal skills, and the ability to work effectively and efficiently with a diverse audience, including current university faculty and staff, alumni, donors, students, and the community at large;
• Possess strong customer service, time management, and organizational skills with high attention to detail;
• Must be able to work in a fast-paced environment requiring adaptability and ability to problem-solve; and
• Must be able to work a flexible schedule, including evenings and weekends.

Preferred Qualifications:

• Experience with Resource25 or other event management scheduling programs;
• Knowledge of campus, executive conference center, or other event venues; and
• Experience working in higher education.

Instructions to Applicants:

For full consideration, applicants must apply for the Part-Time Event Manager at https://jobs.gmu.edu/. Complete and submit the online application to include