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Part-Time SASS Crisis Specialist

Family Service Association
  • Elgin, Illinois
    30+ days ago

    Job Description

    Part-Time SASS Crisis Specialist
    Job Description
    Classification: Non-exempt
    Reports to: Manager of SASS Crisis Services
    Type: Part-Time
    Location: Community-Based
    Hours: 10-29 hours per week

    SUMMARY
    Crisis Specialists perform crisis assessments and case management services for youth and families who are experiencing a mental health crisis as part of the Screening Assessment and Support Services (SASS) program. This position is part-time (both day and on-call availability required): 10-29 hours per week. Direct service to other duties ratio is 80:20.

    SCHEDULE:
    You are responsible for working a minimum of five shifts per week and must include the following:
    • Two on-call shifts per week
    • Two day time shifts per week, dependent upon the number of on-call shifts selected
    • Supervisors may require the part time crisis worker come in person for individual supervisions or during their daytime shifts if deemed appropriate.

    ESSENTIAL DUTIES AND RESPONSIBILITIES  
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Responsible for accepting crisis calls from the CARES portal within ten minutes of the call and therein providing a crisis screening to client at location requested. As part of the assessment, the Crisis Worker must assess risk, presenting problem, social history, self care habits, and family system.  Intake forms must also be completed
    • Responsible for providing Mobile Crisis Response, Crisis Intervention, Case Management, under Rule 132 and other Rule 140 services
    • Responsible for managing small case load that is identified as having minimal needs and is assigned by the Manager of SASS Crisis Services and Manager of 590 Crisis Services.  This includes making follow-up calls to screen for additional needs and risk, ensuring that client and family have appropriate resources, communicating with supervisor if client is identified as having higher need and is out of scope of Crisis Worker’s practice, closing case if no further services are needed
    • Responsible for networking with collaterals on behalf of crisis/active clients, including:  referral and linkage, facilitation of level of care determined, and the advocacy of a client’s rights within the education, legal, state and mental health systems when indicated.  This includes responsibility for coordinating services with our own sub-contracted agencies.
    SUPERVISION
    • Must attend a minimum of 8 monthly group supervisions for the year
    • Responsible for discussing cases with supervisor in clinical, individual, and/or group supervision as need arises
    ADMINISTRATIVE:
    • Responsible for completion of and meeting deadlines for all clinical paperwork for active and crisis clients
    • Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: billing slips, time sheets, expense sheets, and any other administrative or agency requested reports.
    • Responsible for sending in completed assessment within 24 hours
    • Responsible for billing assessments within 7 days, or before the pay period ends
    • Responsible for attending meetings as requested by supervisor
    • Responsible for serving on Agency and/or Program Committees when requested by supervisor
    • Responsible for holding a valid, unexpired Illinois driver's license.
    COMMUNITY EDUCATION/PUBLIC RELATIONS:
    • Responsible for educating the community regarding the SASS program in the service area
    • Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor
    OTHER DUTIES/SPECIAL ASSIGNMENTS/PROJECTS
    • Fulfill agency requirement of training and documenting all training attended, and must attend all mandatory agency in-service trainings
    • Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff
    • Pursue and maintain licensure and/or certification that is available and appropriate to educational/professional background
    • Perform incidental business related travel as needed
    • Participate in agency Risk Management and Continuous Quality Improvement activities.
    • Perform job responsibilities with a positive attitude
    • Responsible for promoting collegiality at the workplace by working collaboratively with others
    • Maintain FSA equipment
    TRAINING
    • Responsible for completion of annual training requirements.
    • Maintaining IM-CAT and IM+CANS Certification
    • Maintaining additional HFS requited trainings
    • Responsible for ongoing training assigned by supervisor.
    • Training on private insurance and unfunded adults
    OTHER DUTIES
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

    SUPERVISORY RESPONSIBILITY
    This role has no supervisory responsibilities.

    PHYSICAL AND ENVIRONMENTAL CONSIDERATIONS
    The incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.
    The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in office time.
    • Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.
    • Other physical demands include sitting, walking and carrying your equipment.
    • Use of computers/surface pros 85% of the time.
    • Crisis worker is expected to work in office at least once a week (unless specified by supervisor)
    • During training or other job duties (such as billing, additional training, team meetings), can be complete at home with the permission of your supervisor.
      • If at the office, crisis workers share a common area. Cubicles are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.
      • If the shared area becomes too loud, workers are allowed to utilize therapy office space (if the space is available).
    The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.

    Position Type/Expected Hours of Work
    This position is part-time, up to 29 hours per week.
    Hourly Pay Rates
    • In accordance with Illinois state law, we are committed to transparency in compensation. The hourly pay range for this position is Rate 1: $21.22 to $33.18 and Rate 3: $39.25 to $63.07 per hour, depending on experience and qualifications
    • In addition to base pay, we offer a comprehensive benefits package and opportunities for professional development and growth.
    TRAVEL
    This position requires extensive travel throughout the Kane and DeKalb County areas and occasionally to areas outside of that.

    EDUCATION AND EXPERIENCE
    • The candidate must possess at least a Bachelor's Degree in Psychology, Social Work or another related field.
    • Bilingual (English/Spanish) strongly preferred.
    • This position requires day-time, weekend, and on-call availability.
    REQUIRED SKILLS/ABILITIES
    • Excellent verbal and written communication skills that may include public speaking and presentations.
    • Excellent organizational skills and attention to detail.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Strong analytical and problem-solving skills.
    • Proficient with Microsoft Office Suite or related software

    Numbers & Facts

    LocationElgin, Illinois
    IndustryNonprofit Charitable Organizations
    Company Size100 to 499 employees
    Year Founded1953
    Websitehttps://www.fsaca.org/

    About Company

    Family Service Association (FSA) was founded by the Junior League and local faith-based organizations in the City of Riverside, who had growing concerns when they saw the deterioration of local military families in the early 50s. Since that time, FSA has grown to be one of the largest and most trusted, multi-service, non-profits in the Inland Empire.   

    For nearly 70 years, Family Service Association has addressed poverty, hunger, and health, from infancy to older adults, in families and under-served communities. FSA’s motto is compelling, Family Strength Is Community Strength.   

    Many of Family Service Association’s program participants are hard-working but still struggle to get by with low wages, fixed incomes, and the high cost of living in California.   

    Through early education, trauma-informed mental health services, obtainable senior housing, support for home-bound individuals, safe senior/community centers, and nutritious meals for our seniors, FSA’s team members serve over 13,000 community members each year.     

    Skills

    • Analysis Skillsunmatched
    • Billingunmatched
    • Case Managementunmatched
    • Child and Youth Servicesunmatched
    • Communication Skillsunmatched
    • Community Providersunmatched
    • Community and Social Servicesunmatched
    • Crisis Interventionunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • English Languageunmatched
    • Equipment Maintenance/Repairunmatched
    • Flexible Spending Accountsunmatched
    • Hospitalunmatched
    • Insuranceunmatched
    • Legalunmatched
    • Lift/Move 35 Poundsunmatched
    • Microsoft Officeunmatched
    • Multilingualunmatched
    • Organizational Skillsunmatched
    • Physical Demandsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Psychiatry and Mental Healthunmatched
    • Psychologyunmatched
    • Public Libraryunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Quality Managementunmatched
    • Quality of Careunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Social Workunmatched
    • Spanish Languageunmatched
    • Special Educationunmatched
    • State Laws and Regulationsunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

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