Part Time Senior Program Specialist - Tree Power Program

Part Time Senior Program Specialist - Tree Power Program

Salary

$23.63 - $30.16 Hourly

Location

City of Anaheim, CA

Job Type

Part Time

Job Number

2026-00217

Department

Community Services - Recreation

Opening Date

10/22/2026

Closing Date

11/9/2026 8:00 AM Pacific

• Description
• Benefits
• Questions

Description

The City of Anaheim Community Services Department is seeking a Senior Program Specialist for the TreePower Program.

Under minimal supervision, this position supports the TreePower Program, which provides property owners in Anaheim with appropriate tree species to increase natural cooling within structures and conserve energy. This is a part-time, year-round position of approximately 30 hours per week and requires some evenings and Saturdays. Bilingual-English/Spanish speaking is highly desirable.

Ideal candidate has knowledge of arboriculture, landscape design, and horticulture, with experience providing excellent customer service, working independently, and communicating effectively.

Incumbents are responsible for ordering trees, planning tree deliveries, helping deliver trees, setting appointments, coordinating homeowner participation and helping customers select the right trees to provide shade and save energy, following program guidelines, and instructing residents on proper care and maintenance of trees, maintaining an exemplary level of customer service, courtesy, and professionalism, providing office and clerical support, answering inquiries from the public, logging and processing customer requests and complaints, entering data into the database, creating letters, reports, and other written communication as required, keeping and accessing highly detailed records, and participating in community awareness campaigns to promote the program.

DISTINGUISHING CHARACTERISTICS: This is the journey level classification in the Recreation Services series. Incumbents are responsible for program planning, staff supervision, and administration for a particular recreational services program or functional area.

Essential Functions

Responsibilities and duties may include, but are not limited to, the following:

• Plan tree deliveries, deliver trees, order trees, and monitor tree inventory.
• Set appointments, coordinate homeowner participation, and instruct residents on proper care and maintenance of trees.
• Meet residents/owners at their properties to conduct audits and help them select the right trees for the site; distribute follow-up information to residents.
• Organize and/or perform tagging, moving, watering, delivering, and planting trees.
• Maintain an exemplary level of customer service, courtesy, and professionalism.
• Provide office and clerical support. Answer inquiries from the public, log and process customer requests, and enter site audit data into the database.
• Create letters, reports, delivery routes, mailing labels and other written communication as required.
• Enter data, keep and access highly detailed records.
• Act as City representative, in person and over the phone, to patrons and the general public concerning questions, problems, concerns, and activities in the provision of TreePower and recreation program operations, activities, and services.
• Participate in community awareness campaigns to promote the program.
• Recruit, train, direct, evaluate, and supervise the work of subordinate staff and volunteers.
• Supervise, coordinate, and evaluate a variety of recreational programs; organize a variety of tasks, track program information, track staff/volunteer hours, prepare reports, and maintain logs, work schedules, delivery routes, and financial records.
• Order and maintain program supplies, equipment, and informational literature; prepare, understand, and interpret written and oral instructions, policies, and procedures.
• Assist in the coordination of special events; arrange for staffing of special events booths and deliveries of publicity materials.
• Provide program information to the public over the telephone, at the front counter, as well as through the mail and e-mail; respond to citizens' requests and complaints; follow up and provide solutions to citizen problems.
• Provide information, referrals, and assessments; coordinate emergency assistance and the Senior Wheels transportation program; assist with special events and fundraisers; develop and distribute program publicity; serve as liaison to community committees.
• Recruit and conduct orientations for new instructors; supervise and coordinate annual instructor evaluation process; prepare instructor payments and miscellaneous reports.
• Create advertising contact and mailing list for newspapers, cable, radio, internet; coordinate marketing information and send out regularly scheduled new release packets; create fliers, forms, letters, activity guide copy, and write press releases.
• Enter course and instructor information into Department's program and facility software system; reserve facilities and process registrations as needed; cancel courses in CLASS and notify patrons and community center staff of course cancellations; process refunds and Anaheim Community Foundation scholarship applications.
• Prepare community center calendars for scheduling of the proposed upcoming session of recreation classes.
• Serve as a liaison between the City and cable company in updating Channel 3 Slides; assist in the maintenance and updating of the Division's website.
• Assist in producing fundraising materials such as letters, lists, proposals, and brochures; assist in the management of fundraising records; contact prospects by phone or written correspondence to seek donations.
• Maintain positive working relationships with co-workers, other departments, and outside agencies; maintain a high level of customer service, courtesy, and professionalism for all public contacts; communicate effectively with the public and with co-workers; establish cooperative working relationships.
• Perform related duties and responsibilities as required.

Qualifications

Experience and Training Guidelines: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities are as follows:

Experience:

• Two (2) years journey level experience related to the recreational program to which assigned, including supervision of employees and volunteers.
• Experience, education or knowledge of Horticulture, Arboriculture or Landscape design.
• Experience working with the public.
• Experience with word processing, spreadsheet and database software applications and ability to generate reports as required.

Knowledge of:

• Principles of employee and volunteer supervision and training.
• Principles, practices, and service delivery needs related to the program area(s) to which assigned.
• Procedures for overseeing, planning, implementing, and maintaining a variety of recreation and leisure activities and programs; recreational, cultural, age-specific, and social needs of the community.
• Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area and facilities to which assigned.
• Recreation site management and oversight.
• Safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods.
• Applicable safety precautions and procedures related to the program area(s) and facilities to which assigned.
• Principles and practices of basic public relations techniques.
• Principles and procedures of record keeping, cash handling, and report preparation.
• Business arithmetic and statistical techniques.
• Modern office practices, methods, computer equipment, and computer applications.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contact with the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Plan, oversee, and implement the TreePower Program operations and activities.
• Use of personal vehicle on City business (mileage reimbursed).
• Bilingual English/Spanish or English/Vietnamese speaking is highly desirable.
• Plan, oversee, implement, and coordinate assigned recreation program operations and activities, as well as staff, contractors, and volunteers.
• Plan and prepare recreation activities, reports, and other related program materials.
• Monitor program budget revenue and expenditures.
• Understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Work independently while supervising facilities and user groups.
• Understand, interpret, and apply facility use policies and procedures.
• Provide courteous assistance to facility patrons.
• Lift and move tables and chairs and arrange facilities for community events and/or meetings.
• Handle rescues, medical emergencies, and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR).
• Maintain facilities and equipment in a clean, safe, and secure manner.
• Operate the Department's program registration and facility software system.
• Operate modern office equipment including computer equipment and software programs.
• Maintain accurate logs, records, and written records of work performed.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

License/Certification Required: Possession of a valid California Driver's License by date of appointment.

Note: Possession of a current (less than two years) tuberculosis clearance slip by date of appointment. Fingerprinting at the time of hire is a state-mandated requirement for all employees having direct contact with minors

Supplemental Information

Applications will be accepted until Monday, November, 9, 2026 at 8:00 AM. Applicants are encouraged to apply early.

Applications will not be accepted after this deadline.

The selection process will consist of a minimum of a skills examination and an oral interview.

The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.

Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process, as you will not receive communications by any other method.

Equal Opportunity Employer

RETIREMENT - Anaheim employees become members of the California Public Employees' Retirement System (CalPERS).

Employees hired prior to or after January 1, 2013, who are an existing CALPERS member or a member of an agency with reciprocity with the City of Anaheim, will be enrolled in the 2.7% @ 55 CalPERS retirement benefit formula. Employees' contribute 4.75% on a pre-tax basis for this enhanced retirement benefit.

Employees hired after January 1, 2013, who have never been a CALPERS member, or is a member of a retirement system (CalPERS or reciprocal) but has a break in service longer than six (6) months, will be enrolled in the 2% @ 62 CALPERS benefit formula. Employees contribute 6.75% of the normal benefit costs for this retirement benefit.

Members are eligible for a pension at retirement with five or more years of full - time equivalent service and age 55.

DEFERRED COMPENSATION PLAN (457): The City of Anaheim enrolls part-time 20-Hour employees in a Deferred Compensation Plan (457). Employees contribute 7.5% of their earnings (before taxes).

Part time 30-hour and 20-hour Employees hired after March 31, 1986 pay 1.45% contribution towards the Medicare Plan. The City does not participate in Social Security.

01

Please identify your experience in customer service.

• More than three (3) years.
• Between one (1) year and three (3) years.
• Less than one (1) year.

02

Please describe, in detail, your experience in customer service.

03

Please identify your experience, education, or knowledge of Horticulture, Arboriculture, or Landscape Design.

• More than twelve (12) months.
• Between six (6) months and twelve (12) months.
• Less than six (6) months.

04

Please describe in detail your experience, education, or knowledge regarding the above question (Horticulture, Arboriculture or Landscape Design).

05

Please identify your knowledge of Microsoft Word.

• Advanced
• Proficient
• Beginner

06

Please identify your knowledge of Excel.

• Advanced
• Proficient
• Beginner

07

Please identify your knowledge of Access.

• Advanced
• Proficient
• Beginner

08

Are you available to workdays, nights, and weekends?

• Yes
• No

09

If you answered NO to the question above, please list dates and times you are available to work. If you selected YES, please enter N/A.

10

Besides English, please list any language(s) that you speak proficiently.

11

This position requires the ability to lift up to 50 pounds, as well as active participation in program activities with the ability to walk, run, bend, and plant trees. Do you understand this requirement?

• Yes
• No

12

Do you possess a valid California drivers license?

• Yes
• No - I am eligible to obtain by date of hire
• No - I am not eligible to obtain a California Drivers License

13

I understand that incumbents of this position require a current (less than two years) tuberculosis clearance slip by the date of appointment and that, as a continued requirement for employment in the position, incumbents will have to renew their clearance every four (4) years [ two (2) if a chest X-ray is required].

• Yes
• No

Required Question

Employer City of Anaheim

Address 201 S. Anaheim Blvd., Suite 501

Anaheim, California, 92805

Phone 714-765-5111

Website http://www.anaheim.net/jobs