Position Details
Department: PCMG-MAIN | ED Faculty
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Medical Assistants
Posting #: 1027227
Employee Type: Part-Time
Position Summary
Posting Note: Now Hiring: Part-Time Weekend Medical Assistant - Emergency Department
We are seeking an experienced Medical Assistant to join our Pediatric Emergency Department team in a dedicated weekend administrative MA support role.
Schedule: Saturdays and Sundays, 7:00 AM - 5:00 PM (20 hours/week). This is a permanent weekend position.
Preferred Experience
Minimum 1 year of Medical Assistant experience required.
Pediatric experience is strongly preferred.
Experience with phone triage, communicating with families, medication refill requests, laboratory/culture follow-up, and coordinating provider recommendations.
Excellent communication, customer service, and conflict resolution skills, with the ability to effectively support families in a fast-paced environment.
This is a primarily administrative Medical Assistant role with no direct patient care responsibilities.
Required Qualifications
Education
Graduate of a Medical Assistant program accredited by CAAHEP, ABHES, or another school approved by the Department of Education, OR
Current Medical Assistant certification through the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in lieu of graduation from an accredited Medical Assistant program.
Certifications
Current BLS certification for Healthcare Professionals from the American Heart Association is required.
Medical Assistant Certification (CMA (AAMA) or RMA (AMT) ) is required within 90 days of employment to remain in the position. Candidates eligible to obtain certification within 90 days are encouraged to apply.
Additional Information
This position is intended for candidates who can make a long-term commitment to weekend coverage. Applicants should understand that this role is specifically designed to provide consistent Saturday and Sunday support for the Pediatric Emergency Department.
This role works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's. A continuous exhibition of professionalism, strong ethical conduct, and integrity must be carried out at all times. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude and adhering to the policies and procedures of Phoenix Children's is essential. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting or the ability to acquire within 90 days of hire. Anyone hired prior to 11/30/2021 has one year from their date of hire to obtain their required Medical Assistant Certification.
Position Duties
a) Measures and records vital signs, growth parameters, medical histories, and signs and symptoms into the electronic health record
b) Communicates patient related information to the licensed health care provider
c) Performs electrocardiograms, pulmonary function tests, and other diagnostic testing within the Medical Assisting scope
d) Collects laboratory specimens (including blood specimens)
e) Performs point of care testing
f) Prepares and administers medication at the direction of a licensed health care provider and adheres to all regulations, guidelines, and policies for medication labeling, security and storage, inventory management and disposal.
g) Performs routine screening tests
h) Assists the provider with exams and procedures
i) Removes sutures, changes dressings, applies bandages and other first aid procedures
j) Prepares and instructs patients about examinations, diagnostic tests, medications, special diets, and health maintenance
k) Disposes of bio-hazardous materials in accordance with OSHA safety standards and hospital policies
l) Demonstrates infection control standards related to hand washing and standard precautions including ensuring that all equipment in exam room is cleaned according to hospital policies
m) Follows Phoenix Children''s and OSHA safety rules and procedures at all times
n) Upholds HIPAA regulations
a) Processes and communicates prescription refills to pharmacies as authorized by a licensed health care provider in accordance with regulations, policies and approved departmental protocols.
b) Obtains prior authorizations for medication
c) Obtains prior authorizations for DME
d) Screens telephone calls and takes accurate clinical messages within the Medical Assisting scope of practice as well as in accordance with Phoenix Children''s policies
e) Returns patient calls with provider directed instructions
f) Assists patients and providers in completing documentation and any other
paperwork in which a provider is required to disclose and/or attest to
g) Utilizes medication reconciliation tools within EHR.
h) Cleans and restocks exam rooms
i) In some clinics, may serve as a witness to cycle counting and wasting of controlled substances
j) Follows appropriate legal and ethical professional conduct
Remains up to date with certifications, company mandated training and professional development.
Performs miscellaneous job related duties as requested.