Parts Administrator

Company Description

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Job Description

The Parts Administrator supports the daily parts operations of the National Service Garage by maintaining accurate parts inventory, receiving and processing parts, supporting technicians with parts needs, processing returns, and ensuring parts are available to keep vehicle repairs moving efficiently.

This position requires strong organization, attention to detail, computer skills, and the ability to manage multiple parts related processes in an automotive service environment.

Key Responsibilities

• Receive incoming parts and accurately enter receipts into Tekion, including order numbers, part numbers, quantities, and applicable vehicle brands.
• Maintain accurate parts inventory and assist with inventory adjustments and reconciliation.
• Review and process daily parts reports, including backorders, packing lists, and credit memos.
• Monitor backordered and special-order parts and follow up as necessary to support vehicle repair completion.
• Process OEM parts returns and return claims through WebDCS, including preparing documentation and organizing parts for shipment or delivery.
• Research and identify correct parts for repair orders and assist technicians with parts availability.
• Research tire applications and availability and enter required tire parts into Tekion.
• Maintain appropriate stocking levels for commonly used parts and tires.
• Verify receiving paperwork against actual parts received to help maintain inventory accuracy.
• Maintain an organized, clean, and efficient parts storage area.
• Coordinate with technicians, service personnel, vendors, and other departments regarding parts needs, shortages, returns, and order status.
• Follow company, OEM, safety, and parts-handling procedures.
• Assist with other parts and service administrative responsibilities as needed.
• Monitor inventory levels and maintain an adequate supply of oil, tires, filters, and other commonly used shop items to support daily service operations.

Qualifications

• Automotive parts, dealership, service department, warehouse, or inventory experience preferred.
• Familiarity with automotive parts and terminology preferred.
• Experience with dealership management or inventory systems is a plus.
• Experience with Tekion, WebDCS, or similar automotive systems is highly desirable.
• Strong computer and data-entry skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks and work independently.
• Good written and verbal communication skills.
• Ability to work effectively with technicians and other members of the service operation.

Additional Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $22 to $26 hourly based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.