Parts Advisor

Kocourek Toyota
  • Appleton, Wisconsin
    6 days ago

    Job Description

    Are you passionate about the automotive industry and great with guests? Do you have a knack for organization and enjoy working in a fast-paced environment? Join our team as a Parts Advisor at our reputable Toyota dealership, where your skills will help keep vehicles—and customer relationships—running smoothly.

    About Us:
    We’re a trusted and established dealership known for quality service and strong community ties. Our parts department plays a vital role in supporting our technicians, guests, and overall dealership operations. We're looking for a reliable and customer-focused Parts Advisor to join our growing team.

    What You’ll Do:

    • Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, and via email

    • Accurately identify and locate OEM parts using catalog systems and inventory tools

    • Process parts orders, returns, and warranty claims

    • Maintain an organized and well-stocked parts department

    • Track inventory levels and assist with restocking as needed

    • Coordinate with the service and sales departments to ensure timely parts delivery

    • Provide exceptional customer service and support a smooth, efficient workflow

    What We’re Looking For:

    • Previous experience as a Parts Advisor or in an automotive parts department (Toyota experience is a plus!)

    • Strong knowledge of automotive systems and parts terminology

    • Excellent communication and customer service skills

    • Ability to multitask and stay organized in a fast-paced environment

    • Experience with parts catalog systems

    • Valid driver’s license 

    • Complete pre-employment drug screening

    What We Offer:

    • Competitive hourly pay + monthly bonus potential

    • Health, dental, and vision insurance

    • 401(k) with company match

    • Paid vacation and holidays

    • Employee discounts on vehicles, service, and parts

    Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.

    Numbers & Facts

    LocationAppleton, Wisconsin
    Websitekolossotoyota.com

    Skills

    • Automotive Industryunmatched
    • Automotive Salesunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Driver's Licenseunmatched
    • Inventory Levelsunmatched
    • Multitaskingunmatched
    • OEM (Original Equipment Manufacturer)unmatched
    • Organizational Skillsunmatched
    • Parts Salesunmatched
    • Salesunmatched
    • Time Managementunmatched
    • Vision Planunmatched

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