Parts Associate

Jim Coleman Nissan of Ellicott City is hiring a Parts Associate!Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington-Metropolitan, and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers a fantastic team environment, great benefits, and ongoing training and support for its employees. Our dealership is rather progressive and has a highly energetic feel. We like to have a great time while providing even greater customer service. We also have one of the best pay plans in the area!Responsibilities:Route parts and accessories to Service department technicians.Responsible for receiving, stocking and shipping out parts from the dealershipOrganize all parts replaced under warranty. Ensure parts are properly tagged with repair order number and identifiable by part numbers.Perform daily inventory checks. Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.Answers phone calls, provide price quotes and other information. Provides high level of service to internal and external customers.Pull and fills orders from stock.Notify the service advisor and the customer when special ordered parts have been received.Notify the body shop when all parts have arrived and when they will be delivered.Follows up on back-ordered parts.Make sure all internal requests for parts are billed on service repair order.Maintains professional appearance.Other tasks as assigned.Skills & Knowledge:Excellent communication and customer relations skillsStrong customer service focusExceptional organizational and multi-tasking abilityValid driver's licenseBenefits:Health insurance (medical, dental and vision)401(k)Paid vacationSSL (sick leave)Paid holidaysApplicants have rights under Federal Employment LawsFamily & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmlaEqual Employment Opportunity (EEO): https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-posterEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf