We are looking for a motivated and customer-focused Parts Counter Person to join our team. This role is essential in providing top-tier support to our customers, technicians, and wholesale clients. The ideal candidate will have strong communication skills, attention to detail, and a commitment to delivering excellent service.
Key Responsibilities:
- Answer phone calls promptly and professionally
- Deliver outstanding customer service at the parts counter
- Assist customers with parts-related questions and find accurate solutions
- Support express technicians with parts requests and coordination
- Accurately and efficiently complete entries in our quoting program
- Help manage overflow wholesale parts phone calls
- Put away incoming stock and locate parts correctly in the inventory system
Qualifications:
- Prior experience in a parts department or similar customer service role preferred
- Strong knowledge of automotive parts (or willingness to learn)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer skills and familiarity with inventory systems or quoting programs
- Dependable, team-oriented, and organized
Schedule: 7am-6pm Monday-Friday & Every other Saturday 8am-4pm