Parts and Service Sales Representative (PSSR) — Olathe, KS
This job is on the road selling crane parts to customers and potential clients
About the Company Our client is an award-winning provider of lifting solutions with a strong reputation for customer service. Core values are safety, quality, integrity, reliability, and teamwork. Equal Employment Opportunity employer.
Job Summary Outside sales position, salary exempt, direct hire, reporting to the Aftermarket Sales Manager. Responsible for growing parts and service sales across an assigned territory of contractors, utilities, corporations, commercial, and industrial accounts. Maintains accurate marketing data in a CRM system and works to achieve sales and profit goals through product support offerings while identifying new revenue opportunities and growing existing accounts.
Key Responsibilities
Establishes and maintains customer relationships
Markets and sells the value of parts and service
Finds new markets, customers, and applications within the territory
Develops strong knowledge of competitive products and suppliers
Provides input on annual forecasts for territory potential
Resolves customer issues
Works with Parts and Service Managers on goals and marketing ideas
Provides customers with information to manage equipment at the lowest cost per hour
Keeps accurate customer records
Performs other duties as assigned
Preferred Qualifications
3 - 5+ years of sales experience, ideally in construction machinery, heavy equipment, or automotive
Strong organizational, influence, and negotiation skills
Strong communication skills: verbal, written, listening, and presentation
Strong customer service and prospecting skills with a creative, consultative sales approach