Pathology Support Technician

Location: Winston Salem, NC - Forsyth Medical Center

Department: Anatomic Pathology

Shift:  Full Time - M-F 8:30a to 5:00p 

Precision. Compliance. Coordination.

Are you a detail-obsessed, highly organized professional who thrives in a healthcare support role? Join Novant Health as a Pathology Support Technician II, where your administrative precision directly supports life-saving diagnoses and patient care.

Your Mission:
Working under the guidance of the Anatomic Pathology Manager and Pathologists, you’ll be the go-to expert for managing send-out requests, maintaining critical pathology records, and ensuring full regulatory compliance.

What You Bring:

• High school diploma or GED required
• Administrative or clinical support experience in healthcare or pathology preferred
• Strong attention to detail and communication skills
• Ability to manage multiple priorities with accuracy and discretion
• EPIC experience preferred

Why Novant Health?

• Supportive, mission-focused culture
• Professional development opportunities
• Comprehensive benefits: health, retirement, tuition support & more
• A place where your work truly matters—to patients, providers, and the care team

• Education:  High School Diploma or GED, required. 2 Year / associate degree, preferred. Or completion of Medical Terminology Course.
  
• Experience: 3 years of Clerical experience in the medical field, preferred. 3 years of Clerical experience in Pathology or Laboratory Medicine, preferred.  
• Additional skills required:
  • Working knowledge of the computer keyboard and must be capable of being trained on the pathology computer system.
  • Proper telephone etiquette.
  • Proper filing of slides/blocks.
  • Confirm two patient identifiers on all materials received in and released from the lab.
    
• Additional skills preferred:
  • Beaker/Epic Experience.
  • ARCOS block system storage.

Day in the life:

• Process and track pathology send-out requests (slides, blocks, records)
• Communicate with physicians/requestors to collect or clarify information
• Respond appropriately to legal requests, ensuring HIPAA, CLIA, and OSHA compliance
• Maintain meticulous records per CAP and NHLS retention policies
• Coordinate shipping via FedEx and other carriers
• Provide timely updates and top-tier service to support Novant Health’s clinical teams