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Patient Access Advocate Lead

Cone Health
    • Autofill and Review
    13 days ago

    Job Description

    Administrative Support

    Excited to grow your career?

    We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

    Our people make all the difference in our success.

     

    The Patient Access Advocate Lead works with the patient access team and creates a welcoming environment for internal and external customers. Working minimal supervision, this position ensures accuracy and efficiency in accordance with practice protocols.

     


    Essential Job Function:

    • Acts as a resource to be the first point of contact for patients and guests upon entrance.
    • Supports internal and external customers in the office to ensure a positive guest experience and inviting work environment.
    • Reviews registration edits in Charge Review and Claim Edit work queues in a timely manner and updates based on insurance knowledge work, as appropriate.
    • Collects eligible copays consistently and has a high collection rate.
    • Reviews registration of patients and ensures processes and procedures are followed according to organization standard.
    • Trains and supports new hires in the department as well as advises on payment postings and insurance questions.
    • Performs other duties as assigned.


    Education:

    • Required: High School Diploma or equivalent.


    Experience:

    • Required: 5 years.


    Licensure/Certification/Listing:

      Work Shift :

      Days/No Weekends (United States of America)

      On Call Required

      No

      FTE:

      1

      Job Type:

      Full Time (40 Hours/Week)

      Numbers & Facts

      Location

      Skills

      • Administrative Skillsunmatched
      • Co-Paymentsunmatched
      • Insuranceunmatched
      • Patient Registrationunmatched
      • Payment Postingunmatched
      • Time Managementunmatched

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