Job Description
Title: Patient Access Associate 3
Location: Fairfax, VA
Duration: 6 Months
Position Overview
This is a high-volume scheduling role supporting Maternal Fetal Medicine patients across four locations.
The scheduler will coordinate appointments for high-risk pregnancy patients, often arranging multiple services during a single interaction, including physician consults, ultrasounds, nurse visits, and genetic counseling appointments.
Key Responsibilities
Required Qualifications
Preferred Experience
Manager Preferences
Red Flags
Duties and Additional Requirements
Location: Fairfax, VA
Duration: 6 Months
Position Overview
This is a high-volume scheduling role supporting Maternal Fetal Medicine patients across four locations.
The scheduler will coordinate appointments for high-risk pregnancy patients, often arranging multiple services during a single interaction, including physician consults, ultrasounds, nurse visits, and genetic counseling appointments.
Key Responsibilities
- Schedule patients across multiple locations
- Manage complex appointment coordination and referrals
- Handle high call volumes in a call center environment
- Process incoming faxes and referral documentation
- Update and maintain patient information in Epic
- Support administrative and scheduling functions while ensuring accuracy and efficiency
Required Qualifications
- Minimum 2 years of healthcare scheduling experience
- Epic experience is required and considered non-negotiable
- Experience in a hospital, clinic, or healthcare call center environment
- Strong computer skills and ability to navigate multiple systems
- Ability to learn quickly and work independently with minimal training
Preferred Experience
- Dedicated scheduling experience (preferred over front desk or registration experience)
- NICE scheduling platform experience
- Specialty practice or high-volume scheduling experience
- Experience managing complex scheduling workflows
Manager Preferences
- Candidates whose primary responsibility has been scheduling
- Strong Epic proficiency with little to no training required
- Stable work history (contract assignments are acceptable)
- Ability to work in a fast-paced environment and handle a high volume of work
- Strong communication, customer service, and organizational skills
Red Flags
- No Epic experience
- Primarily front desk/reception experience without scheduling
Duties and Additional Requirements
- Experience assisting Patient Access leadership to promote effective and efficient department operations and achieve revenue cycle goals by serving as a leader to front line staff
- Two years of patient access experience
- GED or High School Diploma
- Advanced communication and computer skills. Proven history of sound decision making; problem solving; and analytical thinking.
- Complex appointment scheduling via the NICE computer based system, requires use of EPIC and Teams.
- Experience as a scheduler needed. Schedules for 4 high volume, high-risk pregnancy clinics.
Numbers & Facts
| Location | Fairfax, VA |
| Industry | Staffing/Employment Agencies |
| Salary | $23.90 Per Hour |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 2002 |
| Website | http://www.talentburst.com/ |
About Company
For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.
Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!
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