Patient Access Representative
Alternate / Related Job Titles:
Patient Registration Representative
Patient Access Specialist
Healthcare Registration Coordinator
Behavioral Health Patient Access Representative
Location:
Charlestown, MA
Facility Address:
529 Main Street
Charlestown, Massachusetts 02129
United States
Onsite Flexibility:
Remote (training provided on Epic and BILH systems)
Contract Details:
Job Summary:
The Patient Access Representative supports Behavioral Health Services by handling patient registration, claims processing, and scheduling activities. This role requires strong Epic experience, excellent multitasking abilities, and comfort working in a remote call-center–style environment while maintaining accuracy, confidentiality, and compliance with healthcare standards.
Key Responsibilities:
Patient Registration & Scheduling:
Perform registration and scheduling for BILH Behavioral Health Services.
Schedule ambulatory referrals to the COCM program.
Support call center operations related to patient access and scheduling.
Claims & Administrative Support:
Process healthcare claims accurately and efficiently.
Utilize Epic and BILH systems for registration, scheduling, and documentation.
System Usage & Multitasking:
Compliance & Eligibility:
Required Experience & Skills:
Epic experience (required)
Claims processing experience
Scheduling experience (healthcare setting preferred)
Strong computer skills with the ability to multitask effectively
Experience working in a call center or high-volume patient access environment
Additional Requirements:
Candidate must be separated from BILH for at least 6 months (permanent, contract, or per diem) to be considered
BILH coversheet required at time of submission
Training Information:
About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include leading organizations across healthcare, life sciences, technology, financial services, utilities, and retail throughout the U.S. and Canada.
Job Number: 25-29271 #gttjobs