Patient Access Representative - Memorial City

Patient Access Representative

Location: Memorial City 77024

Starting Pay Rate: $16 / Hourly + (Based on experience)

Schedule: Monday - Friday | 8:00 AM - 5:00 PM

Dean's Professional Services is seeking a customer-focused and detail-oriented Patient Access Representative to support a leading healthcare organization in Memorial City. This role is ideal for an experienced professional with call center and scheduling experience who excels in patient communication and appointment coordination.

Responsibilities

• Schedule patient appointments accurately and efficiently
• Answer high-volume incoming calls and assist patients with scheduling needs
• Provide excellent customer service and communicate appointment information clearly
• Verify patient demographic and insurance information
• Coordinate appointment scheduling with clinical staff and providers
• Maintain accurate patient information in electronic medical records
• Document patient interactions and scheduling updates
• Handle patient questions and concerns professionally
• Follow HIPAA and organizational policies
• Perform additional scheduling and patient access duties as assigned

Qualifications

• High School Diploma or GED required
• Previous call center experience required
• Previous medical appointment scheduling experience required
• Healthcare or patient access experience preferred
• Strong computer and data entry skills
• Excellent communication and customer service skills
• Ability to handle a high volume of calls in a fast-paced environment
• Strong attention to detail and organizational skills

Why Join Us?

• Opportunity to work in a respected healthcare setting
• Supportive and professional work environment

Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 professionals across the nation. We work with our clients to provide placement opportunities that match your skill, experience, and personality.

Apply today or learn more at www.deansprofessionalservices.com