Job Description
Job Description:
The Patient Access Representative is responsible for greeting patients, verifying and updating personal and insurance information, collecting co-pays, and obtaining necessary authorizations for services. This frontline role ensures a smooth and efficient check-in and registration process while delivering excellent customer service in a fast-paced hospital setting. The representative works closely with clinical, billing, and administrative teams to support overall patient care and operational efficiency.
Key Responsibilities:
Register and admit patients accurately in the system
Verify insurance coverage and obtain pre-authorizations as needed
Collect payments and explain financial responsibilities to patients
Maintain confidentiality and comply with HIPAA regulations
Answer phones and respond to patient inquiries in a professional manner
Qualifications:
High school diploma or equivalent required
Prior experience in healthcare or customer service preferred
Strong communication, organizational, and computer skills
Knowledge of medical terminology and insurance a plus
Numbers & Facts
| Location | Vail, CO |
| Industry | Staffing/Employment Agencies |
| Salary | $20 |
| Company Size | 50 to 99 employees |
| Year Founded | 2002 |
| Website | https://phaxis.com/ |
About Company
We stand for PERSEVERANCE, as we refuse to quit when the journey gets tough. Your gold is our mission, and we search day and night to find it.
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