Patient Account Specialist I

Making an Impact - Our Commitment, Your Opportunity!

At Perham Health, our success is rooted in the strength of our team. We've cultivated a collaborative workplace centered on excellence, compassion, integrity, and respect. Here, you'll discover avenues for personal and professional growth, surrounded by a dedicated and supportive team committed to making a meaningful impact. Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being.

Patient Account Specialist I Position Details

• Creates and reviews patient bills and billing forms ensuring accuracy of charges, codes, and all other necessary information for accurate and timely processing of claims.
• Submits claims to all appropriate third-party payers using the Electronic Claim Submission (EDI) systems utilized or by preparing necessary forms as requested by individual payers.
• Remains current on changes in billing rules, trends, denials, and reimbursement.
• Monitors and works all assigned work queues in a timely manner.
• Responds to correspondence from third-party payers and follows up on any outstanding accounts within 30 days of billing to facilitate the Collection Representative's ability to obtain payment on aging accounts.
• Responds to patient questions regarding charges or insurance benefits, communicating with the appropriate third-party payers and internal departments to ensure accurate and timely resolution.
• Assists patients in understanding their financial responsibility to Perham Health and offers appropriate resources and options to meet that responsibility.
• Verifies insurance benefits as assigned, and coordinates authorization needs by working the appropriate staff/departments.

What You Offer

• Post-secondary education or equivalent training in a healthcare or business related field required.
• Previous healthcare billing experience preferred.
• Demonstrate a high degree of commitment to customer service excellence.
• Ability to effectively communicate in English, both verbally and in writing, and act in a positive, professional manner.

Work Schedule

• Full-time, 80 hours per bi-weekly pay period

• Monday-Friday, 8am-4:30pm

• Optional every-other-week schedule rotation allows employees to flex hours to enjoy Friday flexibility.

• Fully remote or hybrid position

What We Offer

People join Perham Health for the opportunities and stay because of the culture. Perham Health offers a healthy work environment that promotes quality in ourselves and those we provide care to. We offer health, dental, and vision insurances, paid time off, retirement plan options, life insurance, long-term disability, an Employee Assistance Program (EAP), scholarship opportunities, funeral/jury duty/military leave, and more.

Fuel Your Future at Perham Health - Apply Now!

Perham Health is an EEO/AA Employer M/F/Disability/Vet. Reasonable accommodation to access job openings or to apply for a job are available. If you need assistance applying, please call 218-347-1311. Perham Health has a Drug Free Workplace Policy. An accepted offer will require a pre-employment background screening as a condition of employment.