Patient Account Technician

Patient Account Technician

Salary

$41,642.00 - $45,403.00 Annually

Location

Health Department, NC

Job Type

Full Time

Job Number

179-2026-342

Department

Health

Opening Date

10/15/2026

Closing Date

10/29/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

General Description

The Orange County Health Department is accepting applications for a Patient Account Technician.

DISTINGUISHING FEATURES OF THE CLASS

The work involves the responsibility for providing clerical and administrative support in the Health Department Clinic by determining sliding scale fees/patient responsibility, scanning documents, data entry, collecting payments, posting payments, reconciling daily deposits.

Work is performed under the general direction of the Patients Accounts Manager with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies, and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding customer needs and requests and conducting project assignments. Supervision over others is not required of this position. Position does related work as required.

Our goal is to be a diverse workforce that is representative, at all job levels, of the residents we serve. Each position is a key contributor to the work in the department to address systemic racial inequities and prevent discrimination on the basis of race, age, color, disability, national origin, or sex. This work requires us to confront inequities of the past, reveal inequities of the present and develop effective strategies to move all of us towards an equitable future for all people in Orange County.

• Background Check is required.

Examples of Essential Functions

Click the link below for full job specifications.

https://www.governmentjobs.com/careers/orangecountync/classspecs/1671335

NOTE: the hiring range is on this posting NOT on the job specification.

Full Performance of Knowledge, Skills, Abilities

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with an associate degree in medical office technology and (1) one year of work experience in a medical or front office performing bookkeeping and clerical functions; OR

An equivalent combination of educational training and experience. A higher degree does not substitute for work experience.

SPECIAL REQUIREMENTS

All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

Bilingual in English and Spanish is preferred .

Orange County is an Equal Opportunity and Affirmative Action Employer

Supplemental Information

Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:

• Participation in the North Carolina State Retirement System;

• Orange County contributes 15.10% of your base salary per pay period and 17.10% for LEO.

• Health Insurance (Medical)

• Orange County pays 100% of premiums for employee only coverage health insurance.

• Orange County pays a portion of premiums for dependent(s) coverage health insurance.

• Dental Insurance

• Orange County pays 100% of premiums for employee only coverage for dental insurance.

• Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.

• Vision Insurance

• Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.

• Life Insurance

• Orange County pays for an employee life insurance policy based on employees' salary up to $50,000.

• Optional Life Insurance for employee and dependent life insurance policy.

• Short Term Disability

• Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.

• Optional Long Term Disability Coverage Policy

• Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance

• 401(k) and 457 Deferred Compensation Plans

• Orange County contributes $104 per pay period ($2704.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.

• 12 Paid Holidays

• Anniversary Leave ( 8 hours of leave on your anniversary each year)

• Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)

• 0-2 Years of Service = 125.84 hours/year

• 2-5 Years of Service = 145.08 hours/year

• 5-10 Years of Service = 173.68 hours/year

• 10-15 Years of Service = 202.80 hours/year

• 15-20 Years of Service = 231.40 hours/year

• 20+ Years of Service = 260.52 hours/year

• Sick Leave (based on service years and a 40-hour work schedule)

• 96.2 hours/year

• Tuition reimbursement assistance

• Various other leave programs including civil, funeral, parental, etc.

01

Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employees eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.

• Yes

02

I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?

• Yes
• No

03

Are you an Orange County Local Government employee?

• Yes, I am a Permanent Employee that has passed the Probationary Period
• Yes, I am an Employee but I have not passed the Probationary Period
• Yes, I am a Temporary Employee
• No, I am not an Employee

04

Do you have possession of, or the ability to readily obtain, a valid Driver License issued by the State of North Carolina?

• Yes
• No

05

Please indicated your highest level of education from an accredited school?

• High School or GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Professional Certifications

06

How many years of experience do you have working in a medical or front office performing financial and clerical function?

• None
• Less than 1 year
• 1 year but less than 3 years
• 3 or more years

07

Please indicate your proficiency in Spanish.

• I cannot read, write or speak Spanish
• I am proficient at reading and writing in Spanish
• I am proficient at speaking Spanish
• I am fluent in reading, writing and speaking Spanish

08

Please list any non-English language(s) you are proficient in speaking. If no other languages indicate N/A.

Required Question

Employer Orange County Government

Address 131 W. Margaret Lane, 3rd Floor

Hillsborough, North Carolina, 27278

Phone 919-245-2550

Website http://www.orangecountync.gov