Patient Accounts Receivable Representative II

Job Description

Key Responsibilities Works and maintains assigned receivables through work queues, age trail balance reports (ATBs), and special projects to achieve established department goals through resolution of outstanding account balances and reduction of uncompensated care.

Assist with high priority receivable needs, complex accounts and projects assigned by management.

Develops and maintains financial references, including guidelines for reimbursement, state and federal regulations, payer-specific reimbursement policies, procedures.

Works with third party insurances to obtain maximum level of cash to reduce receivable.

Ensures correct processing of outstanding insurance claims by: • interpreting insurance payer responses • requesting account level adjustments • submitting appeals and claims reconsiderations • evaluating financial responsibility of patients • resolving insurance denials and claim rejections • performing insurance verification

Appropriates breakdowns in processes impacting the revenue cycle to end results and intervenes to ensure account resolution.

Company Description

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high-quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing, and University of Maryland, Baltimore, who educate the states future healthcare professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban, and rural communities across the state of Maryland.

UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the Systems anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

Qualifications

High School Diploma or equivalent (GED) 3 years work experience in general collection or accounts receivable oversight.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $21.50 - $30.12

Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

Important Note

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.