Schedule: Work Saturday-Sunday from 9:30 AM to 6 PM, Monday-Wednesday from 8 AM to 4:30 PM, with Thursday and Friday off.
Work Model: Onsite
About the role As a Patient Advocate you will make an impact by assisting patients to navigate the healthcare system. You will be a valued member of the Cognizant team and work collaboratively with patients, stakeholders and other teams.
In this role, you will:
• Assist patients complete forms, applications, and all Medicaid related paperwork. • Collect and review patient information to determine patient's eligibility. • Prepare documents, review for accuracy and completeness. • Provide technical assistance on agency issues, services, and programs. • Maintain and/or create files or record keeping systems. Sort, label files, and retrieve documents or other materials. • Interact with patients at the site to provide real-time service support, address patient concerns. • Develop and retain professional relationships with hospital staff. • Handle caseload, retrieve, sustain, and communicate all designated reports. • Maintain confidentiality and adhere to EMTALA and HIPAA guidelines. • Other duties as assigned.
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in city, state.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
1+ year of work experience in health care, medical insurance, hospital, or clinic High School or GED required; associate degree or equivalent from 2-year college a plus. Bilingual Spanish required. Comfortable working in a fast-paced diverse environment Ability to work both independently and collaboratively within a team environment. Excellent communication skills to interact with patients and hospital staff. Ability to travel locally to other work sites. Proficient in Microsoft Office (Word, Excel pivot tables, Project, and PowerPoint) Familiarity with medical terminology and healthcare processes. Ability to work weekends after training is complete/depends on individual learning process. The right candidate will have to work Saturday and Sunday from 9:30am to 6pm and Mon-Wed 8am-4:30pm off Thursday and Friday
Were excited to meet people who share our mission and can make an impact in a variety of ways. Dont hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation:
The annual salary for this position is between $20.00 - $22.00/hr depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave • Employee Stock Purchase Plan
Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world. We don't just dream of a better way - we make it happen. We take care of our people, clients, company, communities and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you.
About us: Cognizant is one of the worlds leading professional services companies, transforming clients business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world.
We're driven by a passion to help our clients build stronger, more agile and more innovative businesses.
Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.
What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.