Auto Insurance, Background Investigation, Case Management, Community and Social Services, Customer Support/Service, Develop and Maintain Customers, Driver's License, File Maintenance, HIV/AIDS (Acquired Immune Deficiency Syndrome), High School Diploma, People Management, Problem Solving Skills, Project/Program Management, Record Keeping, Risk, Social Work, Team Player, Training/Teaching
Division/Department: AIDS Care and Education (ACE) |
Job Title: Peer Navigator – Ryan White Medical Case Management Program (RWMCM) |
Reports to (Title): RWMCM Program Supervisor |
Job Code: |
FLSA Status: Exempt |
Manager (with direct reports)? | | Yes | | No X |
Location: Jacksonville |
SUMMARY |
This position provides services to clients with HIV/AIDS that are enrolled in the AIDS Care and Education program, this includes the sharing of personal experience to build a rapport with clients. |
ESSENTIAL DUTIES & RESPONSIBILITIES |
- Use personal experience and training to provide peer to peer education
- Meet with newly diagnosed or at-risk clients to provide education and knowledge that helps in the reduction of at-risk behaviors
- Assist clients in identifying available benefits, including social and community services
- Prepare and maintain individual case files; assist in the filing of case notes
- Keep accurate records of services
- Keep client files updated and in the appropriate order as required by applicable contracts/the cooperative agreement
- Assist clients with solving ongoing or emergency problems in a manner which encourages independence and self-sufficiency
- Work collaboratively with ACE Department staff to provide client referrals to appropriate services and support for clients
- Serve as a community liaison with community resources
- Keep abreast of all guidelines, procedures, and policies as they pertain to the agency and clients
- Participate in Supervisory meetings/outreach activities
- Maintain client confidentiality
- Other duties as assigned
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EDUCATION, CERTIFICATION, LICENSURE (Required/Preferred)
Required:
- High school diploma or (GED) required.
- Year of experience in HIV/AIDS field may substitute for education or experience
- Possess and maintain a valid driver’s license and auto insurance; must be able to transport clients to various locations by using own transportation
- Screening required for this position: a Level 2 background check (company paid through the Background Clearinghouse - https://info.flclearinghouse.com), a drug screen (company paid), and a driver's license check (company paid) - all at the time of job offer.
REQUIRED JOB COMPETENCIES (Behaviors for Effective Job Performance) |
- Organizational and problem-solving skills
- Managing and Measuring Work
- Planning and Organization
- Teamwork/Inclusion
- Coordination/Collaboration
- Flexibility
- Decision Making
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WORK ENVIRONMENT/PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Activity:
(if more than 2+ hours
per day)
standing sitting mobility climbing balancing
writing crawling squatting bending filing
twisting
Lifting to include: up to 10lbs. 11-25 lbs. 26-60 lbs. 61-75 lbs. Over 75 pushing
pulling carrying
Environmental
Conditions:
cold heat wet and/or humid noisy vibration fumes dust odors
mists
Sensory:
hearing to converse hearing to use telephone talking
tasting/smelling reading distance 1-5ft
reading distance 10-30ft.
Driving: incidental driver regular driver
Keying:
Occasionally (2-3 hours week) Frequently (2-3 hours day)
Continuously (4+ hours day)
Safety: List specifics: external environment is dependent on client population
The statements included in this Job Description are intended to describe the general nature and level of the work being performed by the person assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Lutheran Social Services is an Equal Opportunity Employer.
L
Lutheran Social Services of Northeast Florida, Inc