Patient and Guest Information Representative

Patient and Guest Information Representative

Main Campus Lee Building Weekend Shift Volunteer and Guest Services Req # 2688 Location 1620 4th Avenue South, Lee Building, Birmingham, Alabama Category Allied Health Schedule Weekends Work Schedule 12-Hour Shifts Schedule Description 9:00a-9:30p

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In Volunteer and Guest Services at Main Campus Lee Building

Work schedule will be Weekends on the Weekend Shift, 9:00a-9:30p.

Summary:

Patient and Guest Information Representative are the initial face of Children's of Alabama. They are responsible for performing receptionist, patient information, and customer service duties within lobby areas at Children's of Alabama.

Other information:

Education

• High School Diploma or GED

Experience

• Minimum of 2 years of receptionist or customer service experience preferred.

Licensures, Certifications, and/or Registries

• None required.

Credentials with Equivalent Qualifications:

Education with Equivalent Qualifications:

Essential:

• High School Diploma Graduate or Equivalent

Experience with Equivalent Qualifications:

Essential:

• 1 Year job experience as Staff Level with specialization in the field of Administrative or Clerical

Volunteer and Guest Services strive to create a welcoming experience for every visitor that enters our building. Our Patient and Guest Information Representatives are the first point of contact for many of our visitors as they enter the facility. Their role is to help guide and direct our visitors. Hospital volunteers help staff create an environment that eases the stress of patients and families during hospitalization and clinic visits. The Gift Shop on Main is a full-service gift shop featuring many items for patients including plush toys and pillows, books, games, puzzles, and more.

Schedule: 9:00a-9:30p, Weekend Shift, 12-Hour Shifts

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