Patient Benefits Coordinator

Location:

Klamath Falls, OR;Chiloquin, OR Exit Disclaimer: You Are Leaving www.ihs.gov

Type: Tribal Salary Range: $17 to $31 / Per Hour Open Period: 10/9/2026 to 10/26/2026 Summary: The Mission of the Klamath Tribes is to protect, preserve, and enhance the spiritual, cultural, and physical values and resources of the Klamath, Modoc, and Yahooskin Peoples, by maintaining the customs and heritage of our ancestors.

The primary purpose of this position is to function as an advocate for patients in the effective utilization of alternate resources such as Medicare, Medicaid, Department of Veterans Affairs (DVA), Bureau of Employment Compensation (BEC), Private Insurance Billing (PIB, Children''s Special Health Services, Aid to Families with Dependent Children (AFDC), Oregon Health Plan, etc. The primary responsibility of this position is to ensure that all patients who are eligible for alternate resources are identified, contacted and encouraged to apply for and maintain eligibility for available benefits. More info about area: https://urldefense.us/v3/__http://www.klamathtribalhealth.org/__;!!Og_tST9LxTiQE1I!tkMBKUq9_rusyxrHg Exit Disclaimer: You Are Leaving www.ihs.gov

Job Announcement Flyer: Patient Benefits Coordinator .pdf [pdf - 408.59 KB] Duties: 1. Determine eligibility of patients referred to by Klamath Tribal Health & Family Services'' staff. Provide a response describing initial action taken to the referring staff within three working days upon receipt of referral. Maintain chart notes within the EHR/PM Patient Benefits Notes section and Alternate Resource Master Log documenting all actions taken regarding referral 2. Work closely with Patient Registration, Third Party Billing, Contract Health Services and other front-line staff to ensure all patient information is current, accurate and that all alternate resources are utilized. 3. This position will provide back up for Patient Registration and assist in maintaining current and accurate patient data in the database being utilized by Klamath Tribal Health. This will involve interviewing and screening new and existing patients and informing Patient Registration staff so that the appropriate changes can be made. The Patient Benefits Coordinator may make the changes with approval from the supervisor. 4. Ensure maximal identification of persons who have or are eligible for alternate resources by effectively implementing screening and interview methods. 5. Work closely with all facility staff in identification and proper utilization of all alternate resources available to all patients who utilize Klamath Tribal Health & Family Services, giving emphasis to those who reside in the Klamath Tribes'' Health Service area (Klamath County). Alternate Resources are those that provide direct health assistance for the client, for example Medicaid and Medicare. 6. Assist patients and their families with processing all applications for alternate resources, for example Medicaid and Medicare. Provide interpretation of the rules and regulations from the organization supplying the benefit, as well as the rules governing Tribal/IHS services. Review with patients what is covered and how to use those services. This may require occasional travel to the patient''s home to acquire documentation, assist with applications or to interview the patient for additional information. 7. Transmit all applications for alternate resources to the appropriate agency; track and monitor the processing of applications. Document all activities within the EHR/PM Patient Benefits Notes section and Alternate Resource Master Log. (Please refer to the job announcement pdf for the complete listing) Qualifications: Minimum Qualifications: Failure to comply with minimum position requirements may result in termination of employment. • REQUIRED to possess a High School Diploma or Equivalent. (Must submit copy of diploma or transcripts with application.) • REQUIRED to have a minimum of one (1) year of experience in customer service, administrative support, data entry, or a related field involving direct interaction with the patients, participants, vendors and the public. • REQUIRED to obtain and maintain Oregon Health Plan assister certification within 90 days of hire. • REQUIRED to obtain and maintain SHIBA (Senior Health Insurance Benefits Assistance) certification within 9 months of hire • REQUIRED to possess and maintain a valid Oregon Driver''s License, (out of state applicants must receive ODL within 90 days of hire), have good driving record and be insurable by the Klamath Tribal Health & Family Services'' vehicle insurance policy. (Must submit copy of driver license with application.) • REQUIRED to acquire and maintain BLS certification within 180 days of hire; strongly recommend certification within 90 days of hire, probationary period will be extended for a maximum of 180 days pending certification. • REQUIRED to have excellent communication skills; understanding of Tribal services, alternate health resources and service terminology. • REQUIRED to drive in adverse weather conditions. • REQUIRED to maintain strict patient confidentiality and adhere to the standards for behavioral health record-keeping and HIPAA requirements. • REQUIRED to have recordkeeping skills with the ability to complete required documentation and required written follow-up. • REQUIRED to submit to a background and character investigation, as per Tribal policy. Following hire must immediately report to Human Resource any citation, arrest, conviction for a misdemeanor or felony crime. • REQUIRED to submit to annual TB skin testing and adhere to KTHFS staff immunization policy in accordance with the Centers for Disease Control immunization recommendations for healthcare workers. • REQUIRED to accept the responsibility of a Mandatory Reporter in accordance with the Klamath Tribes Juvenile Ordinance Title 2, Chapter 15.64 and General Council Resolution #2005 003, all Tribal staff are considered mandatory reporters. • REQUIRED to travel between Healing Place in Klamath Falls and the Medicine Place in Chiloquin, as needed. Preferred Qualifications: (Please refer to pdf for complete list) Work Type: Announcement #: KTHFS-2026-PBC Who May Apply? All Groups of Qualified Individuals Get Details & Apply: https://recruiting.paylocity.com/Recruiting/Jobs/Details/4576144 Exit Disclaimer: You Are Leaving www.ihs.gov