Patient Care Coord/23/HCD121

Pride Health is hiring an Associate Patient Care Coordinator to support our client’s medical facility in New York, NY 10016.This is a 3+ month contract assignment (convertible to permanent based on your work performance). and a great way to start working with a top-tier healthcare organisation!

Specific Duties:

• This position supports daily clinic operations and contributes to organizational success by providing excellent patient service, maintaining accurate records, coordinating appointments, and ensuring an efficient patient experience.
• Obtain and update patient demographic and insurance information.
• Verify insurance coverage on the date of service.
• Obtain patient signatures on required forms and documents.
• File, fax, scan, and maintain medical records.
• Schedule and confirm patient appointments.
• Answer incoming and outgoing telephone calls professionally and courteously.
• Follow Optum Medical payment security policies and procedures.
• Maintain work queues and complete pending actions, including referrals and appointment scheduling.
• Check patients in and out for appointments.
• Manage and monitor the front desk in-basket pool.
• Complete referral documentation accurately and promptly.
• Coordinate specialist appointments and follow-up services for patients.
• Adhere to Optum policies and standards outlined in Sparq.
• Collaborate effectively with team members to achieve departmental goals.
• Thrive in a fast-paced healthcare environment.
• Support continuity of care through scheduling and tracking systems.
• Communicate effectively with patients, families, providers, and healthcare team members.
• Follow administrative policies and procedures to ensure quality patient care.
• Scan, upload, and route documents to the appropriate electronic medical record.
• Maintain patient confidentiality and comply with all HIPAA and OSHA requirements.
• Cross-train and provide coverage at other clinic locations as needed.
• Perform additional duties as assigned.

Requirements:

• Minimum of 2 years of experience in a healthcare or customer service environment, with:
• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Attention to detail
• Customer service experience
• Ability to work independently and as part of a team
• Proficiency with scheduling systems and electronic medical records preferred

What skills/attributes are nice to have, and will set a candidate apart?

• Strong efficiency and time management skills
• Excellent communication skills
• Professionalism and maturity
• Dependability and accountability
• Demonstrated longevity and stability in previous roles 

Additional Information:

• Location: New York, NY 10016
• Job Type: 3+ months contract to hire
• Schedule: M-F 8:30 am - 5 pm
• Pay Range: $20-$25/hr. on W2

  #LI-K1

#PHC

 
*Offered pay rate will be based on education, experience, and healthcare credentials.
 
 For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.