Patient Care Coordinator

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward.  You'll have opportunities to grow your expertise and capabilities, both professionally and personally.  As a team we celebrate inclusion, caring and collaboration.  As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.

Our Patient Care Coordinator is responsible for:

• Ensuring seamless scheduling and productivity of occupational, speech, and physical therapists
• Coordinating patient evaluations, scheduling ongoing therapy appointments, verifying insurance coverage before services are rendered, and necessary documentation retrieval
• Maintaining an organized and welcoming front desk by greeting patients, handling check-ins/outs, answering phone inquiries professionally, and utilizing EHR software for appointment scheduling and documentation
• Securing necessary medical documentation, including treatment recommendations, diagnosis codes, and doctor's orders, to ensure timely claims processing and therapy approvals
• Overseeing administrative operations, including filing, inventory management, therapist productivity tracking, and purchasing/restocking supplies
• Managing end-of-day responsibilities such as cleaning tasks, securing the facility, and boosting team morale through workplace initiatives

Essential Skills, Knowledge & Experiences:

• Excellent verbal and written communicator
• Customer service focus
• MS Office to include Word, Excel, and PowerPoint
• Seeking 1 year of customer service, administrative, healthcare insurance, or medical billing preferred

Location: Candidates must have the ability to work onsite at a local office in primarily the Eagan, MN office with at least one day/week at the Apple Valley, MN location and have ability to work shifts between 7am-6pm CST.

Hourly Pay: This is a non-exempt hourly paid role. Hourly pay range is $16-$24 per hour.

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.

$33,750.00 - $45,000.00

Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.