Patient Care Coordinator

Overview:

Be part of a family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside some of the dental industry's greatest owners, administrators, doctors and dental assistants. In addition, you will be paired with a team lead/office manager who is invested in you and your success!

No weekends or late nights!

Description:

Pure Smiles-Findlay is offering an exciting career opportunity as a Patient Care Coordinator. In this role, you will:

• be an integral part of our dynamic team of dental health care professionals
• represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
• greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
• communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
• respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
• coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverageincrease new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals

We Provide:

A full-time opportunity: Monday through Wednesday 7:30am-5pm and Thursday 7:30am-4pm, as well as one Friday a month from 7:30am-2pm.

Paid time off, health and dental insurance, 401(k) and 401(k) matching, paid time off, 3 paid sick days, 7 paid holidays, uniform/clothing allowance, new Teammate dental exam, continuing education and much more!

We are Looking for Candidates Who:

• have dental practice experience and know dentistry terms
• want to make a positive lasting difference in the lives of our patients through high quality dentistry
• are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
• approach each day with motivation, determination and confidence
• possess excellent communication, teamwork, multi-tasking and customer service skills
• are reliable, timely and able to build trust with patients
• thrive in a culture of empowerment, advanced technology and education
• enjoy working on a team and having fun!

If this is you, WE are your match! Pure Smiles-Findlay looks forward to meeting you!

Apply today to speak with a recruiter and learn more!

*Pure Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Paid time off

Uniform allowance

Vision insurance

Schedule:

8 hour shift

COVID-19 considerations:

Our office has COVID-19 precautions in place to protect our staff and our patients.

Ability to commute/relocate:

Findlay, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 2 years (Preferred)

Dental terminology: 1 year (Required)

Computer skills: 1 year (Required)

Work Location: In person