Patient Care Coordinator II

Shawnee Health - Patient Care Coordinator II

Join Southern Illinois' leading healthcare organization, with over 360 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life.

Shawnee Health is seeking a Patient Care Coordinator II for our Shawnee Health office. This position reports directly to the Patient Care Coordinator Supervisor.

Responsibilities

• Schedule medical referrals, diagnostic tests and treatments ordered by provider and assure that the patient has been notified, understands directions, and completes all documentation in the patient's Electronic Medical Records.
• Reviews and selects medical records pertinent to referrals, diagnostic tests and treatments to be sent with order to provider or facility
• Completes the pre-authorizations process with insurance companies as it relates to the referral and/or diagnostic test scheduled.
• Follows up on referrals and diagnostic tests ordered to ensure completion and the receipt of all reports including consult notes and test results.
• Notify provider of referrals or tests that have not been completed by patient.
• Works to complete EHR task as assigned
• Works directly with the social service team assisting with the identification of patients with special needs including but not limited to: financial assistance, transportation, pharmaceutical assistance, interpretation, or special accommodations.
• Completes prior authorization process for referrals and diagnostic testing when required.
• Assist Patient Care Coordinator Supervisor with training new employees.
• Monitors access issues with referrals and provides consistent feedback to Patient Care Coordinator Supervisor

Requirements

Must be competent in the use of computers

Must be capable of independent problem solving

Must be able to work with little direct supervision

Must have excellent written and verbal communication skills

Starting salary - $16.00

Full-time employee benefits include:

• 12 vacation days earned in the first year
• 11 paid personal days/holidays per calendar year
• 6 sick days earned per year
• Retirement plan with 3% company contribution after becoming eligible in the plan (a matching contribution by the employee is not required to receive this benefit). Additional profit-sharing contributions to the retirement plan are possible. Employee deferrals to the 401(k) and Roth plan available
• Health and dental insurance with employer contribution
• $50,000 in life insurance at no cost to the employee
• Company provided long-term disability insurance at no cost to the employee
• Other supplemental insurance policies available for purchase by the employee