Patient Care Coordinator II

The Patient Care Coordinator II functions as the liaison, providing an avenue of

communication between patients, physicians and other health care providers, which involves frequent

contact with patients in person, via telephone and/or written correspondence as needed to effectively

coordinate clinic visits and related health care screenings. Responsible for timely and accurate patient

registration. Interviews patients for all pertinent account information and verifies insurance coverage.

The Patient Care Coordinator II also provides general administrative and clerical support to physicians and

senior level staff, which includes processing insurance verifications, typing reports, collecting and

distributing mail, sending faxes, performing data entry; creating, updating and maintaining patient files

and electronic database records, as well as other related duties as assigned.

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu.

REQUIRED EDUCATION AND EXPERIENCE:

• High School diploma or equivalent.
• Three (3) years'' medical office experience to include two (2) years directly related patient

registration and insurance verification experience.

• Excellent verbal and written communication skills.
• Excellent customer services skills; ability to work well with others.
• Great organizational and time management skills.
• Proficient data entry skills; familiarity electronic database management and reporting.
• Proficient keyboarding skills, and a working knowledge of Microsoft Office Word and Excel

software applications.

• Basic skills - able to perform basic mathematical calculations, balance and reconcile figures,

punctuate properly, spell correctly and transcribe accurately.

• Must be fluent in both English.
• Ability to maintain confidentiality in all work performed.
• Excellent verbal and written communication skills.
• Excellent customer services skills; ability to work well with others.
• Great organizational and time management skills.
• Proficient data entry skills; familiarity electronic database management and reporting.
• Proficient keyboarding skills, and a working knowledge of Microsoft Office Word and Excel

software applications.

• Basic skills - able to perform basic mathematical calculations, balance and reconcile figures,

punctuate properly, spell correctly and transcribe accurately.

• Must be fluent in both English.
• Ability to maintain confidentiality in all work performed.