Patient care coordinator/ Schedules

Essential Duties & Responsibilities:

• Schedule and maintain client's ongoing staffing requirements
• Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc.
• Create, update and distribute monthly Client schedules to all caregivers.
• Ensure client's schedules are covered, at all times, and accurately documented in HR/Scheduling system.
• Build honest, sustainable relationships with clients, caregivers and office staff.
• Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.

On-Call Coverage:

• Responsible for On-Call
• While on On-Call duty, you are responsible for scheduling caregivers to work any call-out shifts.
• Responsible for assisting clients with any issues that arise while you're on-call, and reporting critical issues to Agency management immediately.

Caregiver Responsibility :

• Your position may require you to fill in for caregivers in emergency situations.

Office Support Responsibilities:

• Maintain and update caregiver's personnel records.
• Provide administrative support for all functions of the agency, including, but not limited to, filing, copying, faxing, etc.
• Assist HR Manager with ongoing recruiting by scheduling interviews, maintaining orientation and new hire materials, following up with new hires regarding missing documentation, etc.