Patient Care Coordinator

America's Home Health Services
  • Worcester, Massachusetts
  • Autofill and Review
4 days ago

Job Description

Make a Difference. Build Relationships. Grow With Acclaim!

Are you organized, personable, and passionate about helping others? Do you enjoy being the person who keeps everything running smoothly while making a meaningful difference in patients' lives? We would love to meet you!

Acclaim Home Health Care is looking for a Home Health Patient Coordinator to join our growing team. We are a clinician-centered agency that believes great patient care starts with a great team. Our coordinators play an important role in ensuring patients receive the right care, at the right time, with the compassion and attention they deserve.

Why You'll Love Working at Acclaim!

We believe our employees deserve to feel appreciated, supported, and rewarded for the work they do.

  • Paid Holidays

  • Benefits Package 

  • Generous Paid Time Off (PTO)

  • Competitive Compensation

  • Supportive, Clinician-Centered Leadership

  • A Collaborative and Welcoming Team Environment

  • Opportunities for Professional Growth and Advancement

  • Meaningful Work Making a Difference in Patients' Lives

What You'll Do

As a Patient Coordinator, you'll be an important connection between our patients, families, physicians, and clinical team. You'll help keep care organized, communication flowing, and our patients' needs at the center of everything we do.

Your responsibilities will include:

  • Communicate with physicians' offices and follow up on orders, certifications, and required signatures.

  • Assist the Director with Plans of Care and related clinical documentation.

  • Serve as a friendly and dependable point of contact for patients, families, caregivers, and healthcare providers.

  • Answer incoming calls professionally and ensure questions and concerns are addressed promptly.

  • Maintain accurate and timely documentation within our home health software systems.

  • Work closely with nurses, therapists, physicians, and other healthcare professionals to support seamless patient care.

  • Help ensure compliance with state and federal home health regulations, including privacy and confidentiality requirements.

  • Help patients and families navigate the healthcare process and connect with available resources.

What We're Looking For

We are looking for someone who takes pride in their work, enjoys being part of a team, and understands that the little details make a big difference in patient care.

Ideal candidates will have:

  • Previous experience in home health, healthcare coordination, case management, or a similar healthcare setting (strongly preferred).

  • Excellent communication and customer service skills.

  • Strong organizational skills and the ability to manage multiple priorities.

  • A positive, professional, and solutions-oriented attitude.

  • Comfort working with healthcare software and Microsoft Office.

  • The ability to work independently while collaborating with a multidisciplinary team.

  • A genuine passion for helping patients and supporting their families.

Come Grow With Acclaim!

At Acclaim Home Health Care, we believe great care begins with great people. We are building a team where employees are valued, ideas are welcomed, and everyone has the opportunity to make an impact.

If you're looking for more than just a job—if you're looking for a team that supports you, appreciates your contributions, and gives you the opportunity to grow—we'd love to hear from you!

Join Acclaim Home Health Care. Your work matters here.

Acclaim Home Health Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. Come as you are and grow with us!

Numbers & Facts

LocationWorcester, Massachusetts

Skills

  • Case Managementunmatched
  • Clinical Study Publicationsunmatched
  • Communication Skillsunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Federal Laws and Regulationsunmatched
  • Healthcareunmatched
  • Healthcare Providersunmatched
  • Healthcare Softwareunmatched
  • Home Careunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Medical Officeunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Nursingunmatched
  • Organizational Skillsunmatched
  • Patient Careunmatched
  • State Laws and Regulationsunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched

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