Patient Communications Specialist

About the role

• Pay: $20.00 - $26.00 per hour

What you'll do

• Patient Communication Specialist – Call Center
  Join our orthodontic team as a Patient Communication Specialist and be the friendly voice that guides patients through their orthodontic journey. In this role, you’ll handle incoming and outgoing calls, texts, and emails, schedule and confirm appointments, answer questions about treatment, and provide excellent customer service to every patient and family. We’re looking for a positive, patient-focused communicator who thrives in a fast-paced environment and enjoys helping others. Call center or dental/medical experience is a plus, but not required—training will be provided.

Qualifications

• Possess a professional and positive attitude
• High School diploma or General Education diploma (GED) required
• Current CPR certification
• Excellent communication and interpersonal skills