Patient Experience Coordinator – Dental Front Office

J. Street Dental Group | Sacramento, CA
Full-Time | $18–$21 per hour, depending on experience
Monday–Thursday, 6:45 a.m.–4:45 p.m. | Three-day weekends

Build your dental career while helping patients feel welcome from their first phone call to their next appointment.

J. Street Dental Group is seeking a friendly, organized Patient Experience Coordinator to join our front-office team. This entry-level opportunity is ideal for someone with dental knowledge and front-office experience who wants to continue learning and growing in dentistry.

You'll help patients navigate their visits, keep appointments organized, and support clear communication between patients and our clinical team.

Why Join Our Team?

• Four-day workweek: Enjoy Fridays and weekends off.

• Career development: Expand your dental knowledge and front-office skills through daily, hands-on experience.

• Established team: Work in a 12-operatory practice with 3 doctors, 5 hygienists, 5 business team members, and 5 dental assistants.

• Benefits: ADC benefits package, including medical, dental, vision, life insurance, 401(k), paid time off, and paid holidays, subject to eligibility and plan terms.

What You'll Do

• Welcome patients and manage check-in and checkout.

• Answer incoming calls with a friendly, professional approach.

• Schedule, confirm, and reschedule appointments.

• Collect patient payments and accurately record transactions.

• Prepare the appointment book and materials for the morning huddle.

• Provide printed treatment plans and consent forms for patient signatures and ensure paperwork is completed.

• Communicate with the clinical and business teams to support an organized schedule and a positive patient experience.

What You'll Bring

• Basic dental knowledge and previous front-office experience.

• Professional phone etiquette and strong customer service skills.

• Clear communication and a welcoming, patient-focused attitude.

• Attention to detail when handling appointments, payments, and paperwork.

• Ability to manage multiple priorities and work collaboratively.

• Willingness to learn and availability for the full Monday–Thursday schedule.

Ready to Grow With Us?

Apply today with your resume! Tell us about your front-office experience and why you're interested in building your dental career with J. Street Dental Group.