Patient Financial Advocate

Cottage Health seeks a Patient Financial Advocate for their CH Single Billing Office department responsible for supporting patients and leadership by engaging with patients in response to their questions and concerns surrounding billing and insurance, including coordination of benefits.

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

• Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health's annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.

If you''re already a Cottage Health employee, please apply on this link only.

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

• Preferred: Bachelor''s Degree.

Technical Requirements:

• Required: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed.
• Preferred: Medical Terminology, anatomy and physiology, ICD-10 coding knowledge, CPT Coding knowledge, EPIC experience

Years of Related Work Experience:

• Required: 2 years of medical billing and/or patient registration experience.
• Preferred: 7 years in a hospital environment with extensive knowledge of all billing and registration systems, including insurance carriers, contracts, and types of medical coverage.