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Patient Financial Advocate
Job Ref
2603617
Apply Today!
Category
Administrative & General Support
Job Family
Customer Service
Department
Revenue Cycle-Customer Service
Schedule
Full-time
Facility
Heritage Park
Indianapolis, IN 46250
United States
Shift
Day Job
Hours
M-F 9a-5:30p
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Patient Financial Advocate will assist in coordinating and navigating all aspects of Account Services for the Central Billing Office in a manner that ensures a patient focused quality conscious work climate by maintaining a proficient understanding of third-party payer regulations and guidelines, Community Health Network's financial resources and community resources. This position proactively and positively focuses on ensuring the financial clearance process has been completed and met for all applicants by using interpersonal skills, data collection/analysis, ability to assess situations, de-escalate, educate, and assist internal/external customers in developing solutions to achieve excellence in resolution while ensuring financial viability for the network. The primary function of the Patient Financial Advocate is to anticipate patient needs quickly and accurately to present options for resolution decreasing escalations and appeals increasing patient knowledge of all available resources to improve overall satisfaction results for Client Services and Community Health Network.
Your exceptional skills and qualifications
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Apply Today!
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Community Health Network was created more than 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever.
As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.