Patient Navigator

Job Purpose:

• The Patient Navigator at Crescent Community Health Center is responsible for guiding patients through the healthcare system, ensuring they receive the necessary care and support. This role focuses on providing personalized assistance to patients, helping them overcome barriers to healthcare access, and improving their overall experience within the healthcare environment.

Key Responsibilities:

• Assist patients in understanding their diagnosis, treatment options, and the healthcare process.
• Coordinate appointments, follow-ups, and referrals to ensure timely access to healthcare services.
• Provide emotional support and education to patients and their families, helping them make informed decisions about their care.
• Identify and address barriers to healthcare access, such as transportation, financial constraints, and language differences.
• Collaborate with healthcare providers, social workers, and community resources to develop comprehensive care plans for patients.
• Maintain accurate and confidential patient records, documenting interactions and progress.
• Advocate for patients' needs within the healthcare system to ensure they receive optimal care.
• Conduct outreach activities to educate the community about available healthcare services and resources.
• Participate in continuous training and professional development to stay updated on healthcare practices and patient navigation strategies.